Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot access itunes but can access all other sites

  • 1 vastus
  • 11 on selline probleem
  • 3 views
  • Viimati vastas cor-el

more options

I cannot access itunes store but have no other issues with other sites. I've made no changes to settings or installed any other software or hardware. In short, overnight my itunes store connection was refused and apple tech cannot help.

I cannot access itunes store but have no other issues with other sites. I've made no changes to settings or installed any other software or hardware. In short, overnight my itunes store connection was refused and apple tech cannot help.

All Replies (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also:


Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r45
  2. Java Plug-in 1.5.0_03 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.