Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Teema arhiveeriti. Please ask a new question if you need help.

When I download applications such as Internet Explorer, Yugma, and iTunes in Firefox, I just get a window that says "save" or "cancel", but never one that says "run" so I don't think it's actually installing anything. Then when I try to open whatever I d

  • 1 vastus
  • 0 on selline probleem
  • 7 views
  • Viimati vastas Kensie

AnonymousUser
AnonymousUser
more options

When I try to download applications such as Internet Explorer, Yugma, and iTunes in Firefox, I just get a window that says "save" or "cancel", but never one that says "run" so I don't think it's actually installing anything. It shows up in a "download" window, then the icon shows up on my desktop. When I click on it to launch it, it says "open with" and I get the same "save/cancel" window. It's a continuous circle. What am I doing wrong??

This happened

Every time Firefox opened

I don't know. I never downloaded apps through Firefox until all of a sudden Internet Explorer didn't work.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322)

When I try to download applications such as Internet Explorer, Yugma, and iTunes in Firefox, I just get a window that says "save" or "cancel", but never one that says "run" so I don't think it's actually installing anything. It shows up in a "download" window, then the icon shows up on my desktop. When I click on it to launch it, it says "open with" and I get the same "save/cancel" window. It's a continuous circle. What am I doing wrong?? == This happened == Every time Firefox opened == I don't know. I never downloaded apps through Firefox until all of a sudden Internet Explorer didn't work. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322)

All Replies (1)

Kensie
Kensie
more options

What application are you choosing to open the files with?

Because of how integrated it is with windows IE should work. If it's not working, something more widespread could be wrong with your computer that would also prevent other browsers from working properly. Of course we'd love you to stick with Firefox, but you should get help with IE, too.