Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Teema arhiveeriti. Please ask a new question if you need help.

Thunderbird

  • 3 vastust
  • 1 on selline probleem
  • 10 views
  • Viimati vastas dmlad

Barbara
Barbara
more options

I have been using Unified Folders in Thunderbird for a long time. But now with Supernova, my Unified Inbox is just empty & remains so even after the latest update - whilst the other unified folders work all right. Please help! Many thanks Barbara

I have been using Unified Folders in Thunderbird for a long time. But now with Supernova, my Unified Inbox is just empty & remains so even after the latest update - whilst the other unified folders work all right. Please help! Many thanks Barbara

Valitud lahendus

Reset Unified: Help/Troubleshooting Info, Profile Folder, Open Folder, close TB, delete virtualFolders.dat and the Mail/smart mailboxes subfolder, restart TB, see if Unified Folders is working.

https://support.mozilla.org/en-US/questions/1426387

Loe vastust kontekstis 👍 2

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Valitud lahendus

Reset Unified: Help/Troubleshooting Info, Profile Folder, Open Folder, close TB, delete virtualFolders.dat and the Mail/smart mailboxes subfolder, restart TB, see if Unified Folders is working.

https://support.mozilla.org/en-US/questions/1426387

Muudetud sfhowes poolt

Barbara
Barbara Küsimuse esitaja
more options

Problem solved, so many thanks! And I like your profile picture ... Warm regards from Switzerland Barbara

dmlad
dmlad
more options

Tried this and unified inbox works again. But I still have the problem of not being able to switch sending accounts when I open a new message to send. Thanks for the suggestion.