Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Where are my folders and bookmarks?

Damix
Damix
more options

After update I’ve lost all my work projects and folders with all my bookmarks? I need those back! What can I do now? You can’t force my browser to update with deleting people data etc. It was a lot of work to find those infos and make some projects with use of it. It’s sucks

After update I’ve lost all my work projects and folders with all my bookmarks? I need those back! What can I do now? You can’t force my browser to update with deleting people data etc. It was a lot of work to find those infos and make some projects with use of it. It’s sucks

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Damix, sorry to hear about your data loss.

What kind of system has this problem? I'm asking because you posted under Android, from a browser identifying itself as running on an iPhone, and mentioned folders, which sounds like Windows, Mac, or Linux. Since there are different steps for everything, it would be great to have info on your OS and Firefox version.