Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Teema arhiveeriti. Please ask a new question if you need help.

I cannot upgrade from 50.0 to 50.0.2

  • 5 vastust
  • 10 on selline probleem
  • 19 views
  • Viimati vastas gwilki

gwilki
gwilki
more options

When I go to "help", "about Firefox", it shows that I am running version 50.0. when I click "check for updates", it returns "update to 50.0.2". Clicking that shows that it is downloading that version. When the download it complete, I click "restart Firefox to install update". Firefox closes and restarts, but checking "about firefox" shows that I am still running 50.0. I can click "check for updates" again and it shows that 50.0.2 is available for download.

I am running windows 7 64bit.

When I go to "help", "about Firefox", it shows that I am running version 50.0. when I click "check for updates", it returns "update to 50.0.2". Clicking that shows that it is downloading that version. When the download it complete, I click "restart Firefox to install update". Firefox closes and restarts, but checking "about firefox" shows that I am still running 50.0. I can click "check for updates" again and it shows that 50.0.2 is available for download. I am running windows 7 64bit.

Valitud lahendus

I got the update to work. I re-started in safe mode, then tried the update. It did go to 50.0.2. I am back in normal mode now and it shows that i am running the newest version.

Loe vastust kontekstis 👍 3

All Replies (5)

ideato
ideato
more options

Hello gwilki, please check what version do you have if you type in address bar

  • about:

thank you

gwilki
gwilki Küsimuse esitaja
more options

50.0, Ideato.

Grant

gwilki
gwilki Küsimuse esitaja
more options

Valitud lahendus

I got the update to work. I re-started in safe mode, then tried the update. It did go to 50.0.2. I am back in normal mode now and it shows that i am running the newest version.

FredMcD
FredMcD
more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

gwilki
gwilki Küsimuse esitaja
more options

Tks, Fred. Done.

g