Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Message rules all vanished tonight, where are they stored?

  • 5 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas Jo

more options

Header says it all. I opened Thunderbird tonight, and it gave me an error message that said my message rules had been removed. How do I get them back?

Header says it all. I opened Thunderbird tonight, and it gave me an error message that said my message rules had been removed. How do I get them back?

Valitud lahendus

Sorry for the delay in responding. I was able to recover everything but that day's e-mails by accessing my daily backup emergency drive, and copying the entire thing (over 1.3 million files) to a new drive, as the original one was overheating and causing all kinds of errors.

Windows 8.1, and the version of Thunderbird is 38.5.0.

Loe vastust kontekstis 👍 0

All Replies (5)

more options

I also just realized that several extremely critical e-mail folders have vanished. I must have them back immediately.

more options

AND.........now all the e-mails I received today, which should have gone into their individual folders (which have all vanished) have also vanished. What the hell is going on here???

more options

Okay, I did a scan disk and repair, and I managed to get the folders back. But the e-mails that came in today are still missing. And so are all my message filters. Where are those being stored, so I can recover them?

more options

Message Filter rules are stored in files named MsgFilterRules.dat, one per account.

It would be useful to know which version of Thunderbird you're using and on what platform.

more options

Valitud lahendus

Sorry for the delay in responding. I was able to recover everything but that day's e-mails by accessing my daily backup emergency drive, and copying the entire thing (over 1.3 million files) to a new drive, as the original one was overheating and causing all kinds of errors.

Windows 8.1, and the version of Thunderbird is 38.5.0.