Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Teema arhiveeriti. Please ask a new question if you need help.

New Tab page has no tiles and gear button is unresponsive

  • 1 vastus
  • 1 on selline probleem
  • 9 views
  • Viimati vastas cor-el

kydells
kydells
more options

I want my tiles back!

New Tab page shows up with a search bar and a gear in the right hand corner -- when I click on the gear a dropdown menu appears, but none of the options are highlighted with a check nor are they clickable!

Please help!

I want my tiles back! New Tab page shows up with a search bar and a gear in the right hand corner -- when I click on the gear a dropdown menu appears, but none of the options are highlighted with a check nor are they clickable! Please help!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are there any error message in the Web Console (Firefox/Tools > Web Developer) about issues with the about:newtab page?

Try to clear the Cache.

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window