Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I have tried to access BTMAIL from my tablet and phone using firefix for android I keep getting this web site https://btmail.bt.com/cp/mobile-notsupport.jsp

  • 1 vastus
  • 2 on selline probleem
  • 18 views
  • Viimati vastas guigs

Phil2
Phil2
more options

When BTyahoo mail became btmail I was no longer able to use firefox on my mobile or tablet to access my email. Firefox works fine with a windows system. When I queried this with BT they blame firefox. However I keep getting redirected to a BT page which says https://btmail.bt.com/cp/mobile-notsupport.jsp


It looks like you're using a device or browser that isn't supported. BT Mail on mobile or tablet works with the following browsers: Google Chrome Apple Safari (iOS5+) Android Browser (2.3+) Windows Phone (8+)

When BTyahoo mail became btmail I was no longer able to use firefox on my mobile or tablet to access my email. Firefox works fine with a windows system. When I queried this with BT they blame firefox. However I keep getting redirected to a BT page which says https://btmail.bt.com/cp/mobile-notsupport.jsp It looks like you're using a device or browser that isn't supported. BT Mail on mobile or tablet works with the following browsers: Google Chrome Apple Safari (iOS5+) Android Browser (2.3+) Windows Phone (8+)

Valitud lahendus

HI Phil2, If this continues to happen from the login page as well: www.bt.com/btmail, it is also possible to request the desktop site.

  1. Tap on settings menu
  2. Tab on "Request desktop site" and refresh the page.

Does this help?

Loe vastust kontekstis 👍 1

All Replies (1)

guigs
guigs
more options

Valitud lahendus

HI Phil2, If this continues to happen from the login page as well: www.bt.com/btmail, it is also possible to request the desktop site.

  1. Tap on settings menu
  2. Tab on "Request desktop site" and refresh the page.

Does this help?