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I cannot view PDF files, even though I have added a number of plug ins - all I get is a blank web page. Please help

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  • Última respuesta de Matt_G

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I have added the following plug-ins: PDF Browser, Adobe Plug-in NPAPI, and I still get a blank screen

I have added the following plug-ins: PDF Browser, Adobe Plug-in NPAPI, and I still get a blank screen

Todas las respuestas (2)

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There have been problems reported with the latest Adobe Reader update on Mac.

See [/questions/925119]

You can disable the Adobe Reader plugin in Firefox and use the Adobe Reader program instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
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Just to follow up on this issue, you should take a look at this Knowledge Base article on Blank PDF's on Mac. It seems that the Adobe Ready plugin is acting up and has been blocklisted.