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My "Remove Cookie" and "Remove all Cookies" buttons are not working.

  • 3 respuestas
  • 15 tienen este problema
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  • Última respuesta de cor-el

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My "Remove Cookie" button does not work at all. When I click on "Remove All Cookies" it looks like it deletes the cookies, but when I click on "Show Cookies..." the cookies come back.

My "Remove Cookie" button does not work at all. When I click on "Remove All Cookies" it looks like it deletes the cookies, but when I click on "Show Cookies..." the cookies come back.

Todas las respuestas (3)

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Solución elegida

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Hi Vivek.Wilfred, thanks for answering so quickly. It seems that DoNotTrackPlus 1.4 has been the cause of my problems. This doesn't make any sense to me how this extension would be the cause. But I'm glad to have that problem solved. Thank you again for all of your help.

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Such extensions maintain a permanent set of opt-out cookies that can't be removed.