![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
why cant I use my mouse at the top of a web page to click or scroll down but it works on google chrome
when I start up firefox and open a web page I cannot scroll down unless the scroll button is half way down I cannot close programs that are at the top of the web page either
Todas las respuestas (1)
Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
- See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
- See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
- See --> http://kb.mozillazine.org/Uninstalling_toolbars
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox