Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've lost all passwords, bookmarks. Maybe saved on external hdd. What to do??

  • 1 respuesta
  • 1 tiene este problema
  • 7 visitas
  • Última respuesta de the-edmeister

more options

File permissions fouled up. Transferred all files to an external hard drive, then factory reset Windows 7, gave the new administrator permissions on all laptop files and external hard drive files. Installed new Firefox browser, read tons of articles on firefox file transfer, implemented to no avail. Is there a file transfer wizard that I can use, or alternative solution?

Thanks

File permissions fouled up. Transferred all files to an external hard drive, then factory reset Windows 7, gave the new administrator permissions on all laptop files and external hard drive files. Installed new Firefox browser, read tons of articles on firefox file transfer, implemented to no avail. Is there a file transfer wizard that I can use, or alternative solution? Thanks

Todas las respuestas (1)

more options

See if this helps you.
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Your old Profile is located here in Vista & Win7:
drive:\Users\Windows login user name\AppData\Roaming\Mozilla\Firefox\Profiles\profile_name