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Firefox crashes

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firefox crashes as soon as i open, even in safe mode. I tried uninstalling and installing the new version (8.0). Nothing works, all the time it leads to crash reporting message.

firefox crashes as soon as i open, even in safe mode. I tried uninstalling and installing the new version (8.0). Nothing works, all the time it leads to crash reporting message.

Solución elegida

That problem is caused by Trusteer Rapport

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

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Solución elegida

That problem is caused by Trusteer Rapport

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

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right solution for my problem