Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do some features think I'm running an old version of Firefox (like 3.5) since I upgraded to the new version 7.0.1?

  • 3 respuestas
  • 8 tienen este problema
  • 8 visitas
  • Última respuesta de paycook

more options

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running version 3.5. I have downloaded and installed v7 several times now, but it doesn't help.

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running version 3.5. I have downloaded and installed v7 several times now, but it doesn't help.

Solución elegida

Your UserAgent string in Firefox is messed up by another program that you installed. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (3)

more options

Solución elegida

Your UserAgent string in Firefox is messed up by another program that you installed. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

That worked perfectly. Thank you!

more options

Thanks a lot!It's running now!