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why do i receive the Microsoft Visual C++ Runtime error?
i keep getting the error message below when trying to access the Blizzard Store for World of Warcraft items & try to go past the first page :
Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\Program Files\Mozilla Firefox\firefox.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
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I get that message when I try to launch Firefox on my new HP dm4-1160us laptop which is running Windows 7 64 bit Home Premium. I can't even get Firefox to launch unless I go to Firefox Safe Mode. What's the fix for this?
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See:
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
As Firefox won't even start how am I to do this?
Another Firefox will not start in any mode. Now how to fix problem?
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