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Why has my Thunderbird email stopped working?

  • 1 respuesta
  • 3 tienen este problema
  • 2 visitas
  • Última respuesta de david

gfbartlett806
gfbartlett806
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Why has my Thunderbird email suddenly stopped working, never happened before, when I went to sent an email, I got the following message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: <cjants1@twcny.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again." I contacted mt email service, no problem. They said it was the 3rd party problem. I'm not a "techy". Pretty much computer illiterate. Need much help with situations. I also can not receive email, nothing works. It was working fine yesterday.

Why has my Thunderbird email suddenly stopped working, never happened before, when I went to sent an email, I got the following message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: <cjants1@twcny.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again." I contacted mt email service, no problem. They said it was the 3rd party problem. I'm not a "techy". Pretty much computer illiterate. Need much help with situations. I also can not receive email, nothing works. It was working fine yesterday.

Todas las respuestas (1)

david
david
  • Top 10 Contributor
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The implication is that the email id in your SMTP server setup does not match the email id in your incoming server setup. This sometimes happens when a user has more than one email account and has specified the wrong SMTP server for an account.