Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to restart videos to hear sound.

  • 1 respuesta
  • 1 tiene este problema
  • 23 visitas
  • Última respuesta de AUTiger7222

more options

When watching any online videos in Firefox I must restart the video in order to hear sound. On the initial view of the video it plays just fine, but there's no sound. The sound only plays after I restart the video. This doesn't happen in any other browser so I know it's a Firefox issue. I refreshed and the issue is still there. I don't know what to do now.

When watching any online videos in Firefox I must restart the video in order to hear sound. On the initial view of the video it plays just fine, but there's no sound. The sound only plays after I restart the video. This doesn't happen in any other browser so I know it's a Firefox issue. I refreshed and the issue is still there. I don't know what to do now.

Todas las respuestas (1)

more options

I got it fixed. I had to go in and completely delete Firefox, do a run through of a couple of malware programs and restart my computer. Reinstalled a fresh version of Firefox and problem solved.