Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox hangs if print option is chosen in google photos image view

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Shadow110

tobis_supportaccount
tobis_supportaccount
more options

When clicking on the print dialog in the main menu while on a single image view in the google photos web app firefox seems to hang internally. Some effects caused by this procedure:

  • The "preparing print" dialog stays visible indefinitely
  • It is possible to open new Tabs but requests for websites are not resolved anymore.
  • The browser can't be closed anymore

Firefox version: 57.02 64-bit OS: Windows 10 (bug report written from another machine)

When clicking on the print dialog in the main menu while on a single image view in the google photos web app firefox seems to hang internally. Some effects caused by this procedure: * The "preparing print" dialog stays visible indefinitely * It is possible to open new Tabs but requests for websites are not resolved anymore. * The browser can't be closed anymore Firefox version: 57.02 64-bit OS: Windows 10 (bug report written from another machine)

Todas las respuestas (1)

Shadow110
Shadow110
more options

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser.

Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to.

Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance.