Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird delets messages when they are deleted in Earthlink, how can I stop this?

  • 6 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Ray

more options

I want to keep messages on Thunderbird but delete them in Earthlink. My deleting used to be independent, but sometime last year that stopped, probably after some upgrade (?) . How can I change it back so that e-mails deleted in Earthlink dont affect e-mails downloaded in Thunderbird?

I want to keep messages on Thunderbird but delete them in Earthlink. My deleting used to be independent, but sometime last year that stopped, probably after some upgrade (?) . How can I change it back so that e-mails deleted in Earthlink dont affect e-mails downloaded in Thunderbird?

Solución elegida

I got so far when setting it up asked for the password. I tried all passwords I have saved for different accounts: Earthlink and Firefox. I dont have any saved for Thunderbird, either in my notes or on line. SO it wont run the new account, How can I find the password?

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (6)

more options

Sounds like you are using IMAP. That is expected behavior for IMAP. You may have been using POP before.

more options

So how do I change back? Where can I find the place that sets the IMAP or POP systems?

more options

You do not change the account. You add a new account and choose the right protocol this time. Here are the instructions. https://support.mozilla.org/en-US/kb/faq-changing-imap-pop

more options

Solución elegida

I got so far when setting it up asked for the password. I tried all passwords I have saved for different accounts: Earthlink and Firefox. I dont have any saved for Thunderbird, either in my notes or on line. SO it wont run the new account, How can I find the password?

more options

Contact your provider. It wants your email password.

more options

Thanks everything is now solved. I had tried the password but there was a capitalization I wrote down wrong. Now the POP server is doing exactly what I wanted.