Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-On Problem?

  • 4 respuestas
  • 2 tienen este problema
  • 7 visitas
  • Última respuesta de Beth Hentges

more options

After installing Windows 10 Enterprise, Firefox behaves well only in Safe Mode.

If I start it regularly, all of the text and icons on a page or even on a tab's label are "fuzzy."

I have tried disabling/turning off all extensions and plug-ins myself, but it still happens. If I start in Safe Mode, everything looks OK.

After installing Windows 10 Enterprise, Firefox behaves well only in Safe Mode. If I start it regularly, all of the text and icons on a page or even on a tab's label are "fuzzy." I have tried disabling/turning off all extensions and plug-ins myself, but it still happens. If I start in Safe Mode, everything looks OK.

Solución elegida

Type about:preferences#advanced<Enter> in the address bar. Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Appearance. Then select Default.

Now restart Firefox.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

more options

Solución elegida

Type about:preferences#advanced<Enter> in the address bar. Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Appearance. Then select Default.

Now restart Firefox.

more options

Thank you FredMcD!

Turning off 'Use Hardware Acceleration seems to have done the job.

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.