Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot installl Microsoft 10, is there something else I need to do?

more options

I have tried several times to install the free version of windows 10, it acts like it is working but then I find that it has failed to install.

I have tried several times to install the free version of windows 10, it acts like it is working but then I find that it has failed to install.

Todas las respuestas (1)

more options

I think Microsoft's support site would be a better bet for troubleshooting this problem. I think this link will start a new question under Windows 10:

http://answers.microsoft.com/en-us/newthread?forum=windows&threadtype=Questions&filter=windows_10

See also: Here's What You Can Do if Windows 10 Upgrade Fails