Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido cerrado y archivado. Haz una nueva pregunta si necesitas ayuda.

Xfinity Comcast News videos will play ad, but not play video in Firefox 47.0.1. I'm running Windows 10 and downloaded Adobe FP 22_xa_install.exe file.

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de the-edmeister

more options

Yesterday, I reported this problem. the-edmeister replied with a link asking me to download adobe flash player. I deslected the options and just downloaded the lastest fp file: flashplayer22_xa_install.exe. This did not fix the problem. I continue to click onto Xfinity/Comcast News clip videos and the video commercial plays, then the news item does not play, just goes into continuous circle loop. Any other ideas? I greatly appreciate your help. esp_jones

Yesterday, I reported this problem. the-edmeister replied with a link asking me to download adobe flash player. I deslected the options and just downloaded the lastest fp file: flashplayer22_xa_install.exe. This did not fix the problem. I continue to click onto Xfinity/Comcast News clip videos and the video commercial plays, then the news item does not play, just goes into continuous circle loop. Any other ideas? I greatly appreciate your help. esp_jones

Todas las respuestas (1)

more options

You still don't have a Flash plugin installed for Firefox, per your More System Details.

Please continue in your original thread about your problem with Xfinity News videos. https://support.mozilla.org/en-US/questions/1130179