![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
When I click on refresh it does not respond
Need to refresh to fix many problems but when I click on refresh nothing happens
Solución elegida
There is another way to start a Refresh:
If Firefox is not running: Hold down the Shift key when starting Firefox.
If Firefox is running: You can use either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear with the options to "Start in Safe Mode" -- a useful testing tool that you might try if you haven't already seen whether that helps with your issues -- and Refresh
Does that button work?
Leer esta respuesta en su contexto 👍 1Todas las respuestas (2)
Solución elegida
There is another way to start a Refresh:
If Firefox is not running: Hold down the Shift key when starting Firefox.
If Firefox is running: You can use either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear with the options to "Start in Safe Mode" -- a useful testing tool that you might try if you haven't already seen whether that helps with your issues -- and Refresh
Does that button work?
Can you give more details about the issues you encounter in Firefox?