Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open Microsoft Office attachments

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de seapapa

more options

Since installing Windows 10 today, Word and Excel no longer open attachments or any Word and Excel files on my computer. I fixed this by adding my folders that contain such files to "Trusted Locations" in File/Options/Trust Center/Trust Center Settings/Trusted Locations. So the problem is fixed for files on my computer. But although I also added the location of my Thunderbird profile, I continue to get the error. In what folder are the Thunderbird attachments held? Also, a workaround might be if I had a Thunderbird "Trusted Publisher" certificate.

Since installing Windows 10 today, Word and Excel no longer open attachments or any Word and Excel files on my computer. I fixed this by adding my folders that contain such files to "Trusted Locations" in File/Options/Trust Center/Trust Center Settings/Trusted Locations. So the problem is fixed for files on my computer. But although I also added the location of my Thunderbird profile, I continue to get the error. In what folder are the Thunderbird attachments held? Also, a workaround might be if I had a Thunderbird "Trusted Publisher" certificate.

Todas las respuestas (1)

more options

Fixed by going to the Trust Center Settings (as above) and removing the checks from all three boxes in "Protected View"