Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've got Thunderbird 38.0.1 and it's very slow and says 'Not responding' ' most of the time. I use MSE AV and have Windows 8

  • 4 respuestas
  • 8 tienen este problema
  • 6 visitas
  • Última respuesta de paulr55

more options

It is very slow and often says 'Downloading xxxx of xxxxxx in All Mail'. It is almost unusable as it's become very slow over last month or so.

It is very slow and often says 'Downloading xxxx of xxxxxx in All Mail'. It is almost unusable as it's become very slow over last month or so.

Todas las respuestas (4)

more options
more options

Thanks Christ1 but what do I do after starting in safe mode?

more options

Use Thunderbird. See if it behaves properly (or "better").

"All Mail" says to me that this is a gmail account. I think that you don't need to synchronize or subscribe to this particular folder. There's very little in All Mail that you won't also see in other folders.

Of course, not downloading All Mail isn't a fix for a real problem. But if you have a connection which is slow or has limited bandwidth, All Mail is something you don't really need.

more options

Thanks Zenos. That does seem logical. I'll give it a try and let you know what happens. I have already tried compacting folders + re start with add-ons disabled + done various anti malware scans + disabled MSE anti virus and none of these made a difference.