Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why would my in-box quit displaying the messages I received?

  • 1 respuesta
  • 2 tienen este problema
  • 6 visitas
  • Última respuesta de Wayne Mery

more options

I pressed the "Receive Messages" button, several messages downloaded, I selected to deleted some messages, the screen flashed and all messages disapeared from my in-box. I checked the Trash but the lost messages are not in either the Inbox nor the Trash.

I pressed the "Receive Messages" button, several messages downloaded, I selected to deleted some messages, the screen flashed and all messages disapeared from my in-box. I checked the Trash but the lost messages are not in either the Inbox nor the Trash.

Todas las respuestas (1)

more options

I'm not sure hwat to make of "screen flashed ... and messages disappeared".

Are you using an exchange server? Does problem go away if you start Thunderbird in safe mode? - http://support.mozillamessaging.com/en-US/kb/safe-mode