Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de Drylin

more options

Whenever I open Firefox, I get a box that says this:


"Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try:

   Removing one or more tabs that you think may be causing the problem
   Starting an entirely new browsing session"

Regardless of what option I choose, when I open a new tab, Firefox crashes. I have removed and re-installed twice. This all began when I was trying to use Yahoo Mail. Safe mode doesn't help at all. Here is the code from my latest crash:

bp-c6cbbe5d-a5c9-4ebb-8953-fc3702150408

Whenever I open Firefox, I get a box that says this: "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: Removing one or more tabs that you think may be causing the problem Starting an entirely new browsing session" Regardless of what option I choose, when I open a new tab, Firefox crashes. I have removed and re-installed twice. This all began when I was trying to use Yahoo Mail. Safe mode doesn't help at all. Here is the code from my latest crash: bp-c6cbbe5d-a5c9-4ebb-8953-fc3702150408

Todas las respuestas (2)

more options

Are you using Comodo Internet Security 5.12 or below? That appears under Related Bugs for that crash report.

more options

I do have Comodo Firewall, but it is version 8.something, and disabling it does not solve the problem.