Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Cannot connect to a website: how to fix?

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de guigs

etownbreaker
etownbreaker
more options

For the past 2 days I haven't been able to connect to bandcamp.com. It was connecting fine before. So far, this is the only site I've encountered this problem. I used to receive this message: The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) - Now it just never connects and refreshes whatever other URL was there before. I've rebooted several times, nothing. I can connect to blog.bandcamp.com however. All of the values in about:config have not been edited or are default. I'm not using Bitdefender either. Running Windows 7 with the latest updates (as of Feb. 13) & Firefox 35.0.1. Please help me fix this!

For the past 2 days I haven't been able to connect to bandcamp.com. It was connecting fine before. So far, this is the only site I've encountered this problem. I used to receive this message: The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) - Now it just never connects and refreshes whatever other URL was there before. I've rebooted several times, nothing. I can connect to blog.bandcamp.com however. All of the values in about:config have not been edited or are default. I'm not using Bitdefender either. Running Windows 7 with the latest updates (as of Feb. 13) & Firefox 35.0.1. Please help me fix this!

Todas las respuestas (1)

guigs
guigs
more options

It may be that the site is defaulting to TLS 1.0. It is possible to change the default in Firefox. However before making changes to the default in Firefox please check the encryption of the certificate with the site. (Right click on the page and select Page Information and click on Security and open the certificate)

security.tls.version.fallback-limit set to one by default.

If the server does not use HSTS sites, it will fall back to TLS 1.0 [bug https://bugzilla.mozilla.org/show_bug.cgi?id=901695 901695]