Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

firefox hangs while loading web pages, unless I keep moving mouse

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de philipp

dm12000
dm12000
more options

I tried upgrading Java, but didn't work. I am running windows Vista 64 bit. Happens with latest version of Firefox.

I tried upgrading Java, but didn't work. I am running windows Vista 64 bit. Happens with latest version of Firefox.

Solución elegida

hello dm12000, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

philipp
philipp
  • Moderator
more options

Solución elegida

hello dm12000, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware