Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my Firefox icon has changed to one I have never seen before and it keeps asking me to reboot and won't come up

  • 1 respuesta
  • 1 tiene este problema
  • 5 visitas
  • Última respuesta de cor-el

more options

I was on Firefox earlier and it was OK. I went to go back on and got a message " your computer needs to be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?". After rebooting I get the same message when I start it up. I also get this message when I try to uninstall the program

I was on Firefox earlier and it was OK. I went to go back on and got a message " your computer needs to be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?". After rebooting I get the same message when I start it up. I also get this message when I try to uninstall the program

Todas las respuestas (1)

more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).