Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i click the firefox icon more than one times during several seconds(in order to start firefox),and then my tabs and tab groups will lost!

  • 1 respuesta
  • 1 tiene este problema
  • 7 visitas
  • Última respuesta de guigs

more options

i use firefox30 on windows. and i have more than 50 tabs. sometimes firefox starts very slowly,so i click it many times and then when firefox shown,my tabs and tab group all gone!

i use firefox30 on windows. and i have more than 50 tabs. sometimes firefox starts very slowly,so i click it many times and then when firefox shown,my tabs and tab group all gone!

Todas las respuestas (1)

more options

HI hirenloong, I am sorry to hear that Firefox is slow on starting up. It sounds like you "Restore tabs from last time" and that there are 50 or more? https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

Please make sure that after the update that the antivirus is allowing Firefox to make the connections to those old tabs. http://kb.mozillazine.org/Firewalls


Please post back with your troubleshooting results.