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  • Archived

http link in thunderbird opens a new window in firefox but dosen't connect the url

Hi, ubuntu 22.04 thunderbird 115.5.0 (64-bit), firefox firefox-120.0.r20231129155202-x86_64.AppImage. Just replaced snap-firefox with appimage and now links in emails d… (read more)

Hi, ubuntu 22.04 thunderbird 115.5.0 (64-bit), firefox firefox-120.0.r20231129155202-x86_64.AppImage. Just replaced snap-firefox with appimage and now links in emails don't work. New firefox window opens but no url is loaded. I would expect the link would open in a new tab in the already open firefox. New firefox picked up all the old config files after a bit of editing.

Thanks Jim

Asked by jim hamby 6 months ago

Last reply by jim hamby 6 months ago

  • Archived

Two Inboxes

Hello Support I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked O… (read more)

Hello Support

I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked OK.

My thunderbird email platform now has two inboxes and the incoming mail appears in both inboxes, which is becoming inconvienent.

Q: How do I delete one of those inboxes with out risking a major loss of folders?

In box #1: wbob@optusnet.com.au wbob@optusnet.com.au

In box #2: OPTUSNET wbob@optusnet.com.au

Kind Regards Bob wbob@optusnet.com.au

Asked by wbob1 6 months ago

Last reply by david 6 months ago

  • Archived

Emails will not download in Thunderbird

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a… (read more)

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

Asked by Barbara Suto 7 months ago

Last reply by cor-el 7 months ago

  • Archived

unwanted account

After recent update, TB seems to have created an extra account. My account has name <myemajl> and ends in ".com". New acct has same name but ens in .com_2. That'… (read more)

After recent update, TB seems to have created an extra account. My account has name <myemajl> and ends in ".com". New acct has same name but ens in .com_2. That's why I think TB created it. Which do I delete and how

Asked by rwinn 7 months ago

Last reply by david 7 months ago

  • Archived

Donations and Contact

Hi Why does Thunderbird want all my personal information.......?? I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info … (read more)

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

Asked by minkwa1 9 months ago

Last reply by floatysarah 7 months ago

  • Archived

Thunserbird Password ??

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have n… (read more)

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have no record of that anywhere!! So how do i create a new password or gain acess to use Thunderbird. Im using Windows 11

Asked by Dave Keeley 7 months ago

Last reply by david 7 months ago

  • Archived

email ?? cant send or receive emails

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out … (read more)

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

Asked by joelliott.x 7 months ago

Last reply by david 7 months ago

  • Archived

Email threads

My emails are threading up, even ones that have nothing to do with each other. I've tried 'collapsing threads' in the 'view' menu, but it doesn't seem to help. With so mu… (read more)

My emails are threading up, even ones that have nothing to do with each other. I've tried 'collapsing threads' in the 'view' menu, but it doesn't seem to help. With so much threading going on, I can't even find some of the new emails that I am alerted to.

Asked by nickterdre 7 months ago

Last reply by Matt 7 months ago

  • Archived

thunderbird

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archivin… (read more)

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archiving. Have been using Mozilla for years on a Surface laptop (windows 11), Cyberpower desktop (windows 10), and Android Note 20. I've downloaded Thunderbird and it is working fine. Where can I find user training videos for Thundbird, especially archiving? Are there other ways besides on-line gifting in which I can contribute to the research that makes Mozilla and Thunderbird possible? Thank you.

Asked by Baker Rawlings 7 months ago

Last reply by david 7 months ago

  • Archived

Thunderbird update sorts search results by thread not by date

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a co… (read more)

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a column taken on the left which is unnecessary, and a section at the top which is above the menus with e.g. File... but I would like my File menu at the top, as it used to be. The second issue is more frustrating - the search facility, where one can find the emails being sought, allows me to search by many options, and I was able to display the results sorted by subject, size or my normal was by date, but I never use the message threads as that is rarely of interest, and I can sort on that using the message subject if needed. Now, when I search the results are ONLY in the message threads, and if I try to sort by date, I lose all information, and the ONLY option is to see the messages by thread which is no use to me! How can I restore good old Thunderbird - the version I enjoy using (or have the functionality I had restored)?! Many thanks,

Asked by trevortmanson 8 months ago

Last reply by Toad-Hall 8 months ago

  • Solved
  • Archived

Thunderbird: Emails threaded incorrectly

Emails with different subjects are getting threaded together. For example, in the attached snapshot, why are the emails with subject "Bid S011090833" getting threaded und… (read more)

Emails with different subjects are getting threaded together. For example, in the attached snapshot, why are the emails with subject "Bid S011090833" getting threaded under "Hein Revised Hall Bath..."?

Perhaps I don't understand how Thunderbird determines messages have a common thread.

Using Thunderbird 115.4.1 (64-bit)

Asked by rick163 8 months ago

Answered by Toad-Hall 8 months ago

  • Archived

Turn off Messages as list or thread

Thunderbird displays messages as a long list. It never did that before an update, and now I can not find out how to turn that nonsense off! I don't want to see every me… (read more)

Thunderbird displays messages as a long list. It never did that before an update, and now I can not find out how to turn that nonsense off! I don't want to see every message from some person tabbed across the screen when I search for their name. I want to just pick one message, often a recent message.

How do I search for a message from a random person and only get one message I choose to view?

Asked by Tom W8JI 8 months ago

Last reply by Toad-Hall 8 months ago

  • Archived

How do I turn off threads to ALL messages permenantly in Thunderbird?

I want to turn off ALL threads in Thunderbird. Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed… (read more)

I want to turn off ALL threads in Thunderbird.

Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed, I only saw them by accident on my phone..

I have searched very, very many times to change the settings, but regardless of what I do, it doesn't help..

I have tried "View / Sort by / Unthreaded", it doesn't work.. I have tried to look for the "Organize Mail by Thread" in Settings, I cannot find it. I have spent SOOOO much time trying to find out about this, but not been successful... (It is NOT the first time this has happened!)

Can anyone help??

Asked by Anne Berit Olsvik 1 year ago

Last reply by graywallis 8 months ago

  • Archived

Whazzup with this?

Whazzup with both a POP3 & an IMAP? Which one to remove & how to do it step by step please edit: moved thread from Firefox to Thunderbird section. … (read more)

Whazzup with both a POP3 & an IMAP?

Which one to remove & how to do it step by step please


edit: moved thread from Firefox to Thunderbird section.

Asked by hap 1 year ago

Last reply by Matt 1 year ago

  • Archived

Why does Thunderbird re-download my old messages again and again

I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the corre… (read more)

I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the correct settings activated so hopefully someone may be able to advise. I have Windows 10, laptop Accessing a "********@usa.net" address via "smtp.postoffice.net" "port 587" Problem is that my junk, sent, draft, trash messages re download when I log back in again. My understanding is that Thunderbird only downloads the headers whereas my Eudora downloaded the complete message so is the fact that it is only the headers being downloaded that it then re downloads them when logging back in?? It is so frustrating having to wait for these messages to download AGAIN when I am just trying to check my emails quickly. Can anyone advise what I might be doing wrong or what settings may need tweaking? Thank you

Asked by AussieWayne 1 year ago

Last reply by AussieWayne 1 year ago

  • Archived

Unable to send email messages.

Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in A… (read more)

Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in Account Settings Outgoing server (SMTP0

Asked by BML 1 year ago

Last reply by BML 1 year ago

  • Archived

I get error message when attempting to send mail. AUP#out 1130

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 69.169.… (read more)

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 69.169.8.169 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

Asked by toadhall2 1 year ago

Last reply by toadhall2 1 year ago