• Solved

Using Thunderbird for verizon.net email

I have a verizon.net email account at AOL. AOL now requires use of a one-time-use "app password" to sign in from Thunderbird. This does work but it seems like now I will … (read more)

I have a verizon.net email account at AOL. AOL now requires use of a one-time-use "app password" to sign in from Thunderbird. This does work but it seems like now I will have to go through this process (going to AOL web mail and requesting a new app password) every time I reboot my computer or restart Thunderbird. Is this true?

Asked by jimrader 4 months ago

Answered by david 4 months ago

  • Solved

Font size set with layout.css.devPixelsPerPx to 12 - now giant fonts, cannot change it back

On my old small laptop I wanted to increase interface font size. Erroneously thought that in layout.css.devPixelsPerPx I could insert the desired font size. I have insert… (read more)

On my old small laptop I wanted to increase interface font size. Erroneously thought that in layout.css.devPixelsPerPx I could insert the desired font size. I have inserted 12, now Thunderbird is unusable, some giant menu words appear but I cannot move anywhere. Can I I edit a configuration file manually to reset to a readable size? Which?

Asked by newsletters2 10 hours ago

Answered by newsletters2 9 hours ago

  • Solved

Cannot install add-ons in Thunderbird

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up windo… (read more)

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

I am opening this question as this problem still persists over a year and many versions later.

Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

Asked by piperfw 3 weeks ago

Answered by Matt 3 weeks ago

  • Solved

IMAP Quota

I have a notice in the bottom right of my Thunderbird screen stating 103mb of 110mb IMAP total (93%) has been used. I presume there will be consequences should this reac… (read more)

I have a notice in the bottom right of my Thunderbird screen stating 103mb of 110mb IMAP total (93%) has been used.

I presume there will be consequences should this reach 100%!

My mail server is showing no issues of quotas being reached.

Is this an issue that relates to Thunderbird quotas?

Can anyone advise how I can reduce the 103mb total that is being shown?

Many thanks in advance.

Asked by Mike Lindley 1 day ago

Answered by Mike Lindley 1 day ago

  • Solved

How to keep month calendar in Today Pane? v115.12.2

Thunderbird version 115.12.2 How can we keep the month calendar visible in the Today Pane? The option mentioned here seems gone: https://support.mozilla.org/en-US/quest… (read more)

Thunderbird version 115.12.2

How can we keep the month calendar visible in the Today Pane?

The option mentioned here seems gone: https://support.mozilla.org/en-US/questions/1420812

Asked by amazon3.ecc 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Cannot receive Hotmail messages

I have just altered my Hotmail settings in Thunderbird to take account of the Microsoft OAuth2 requirements. I can still send from Hotmail but cannot receive (download) i… (read more)

I have just altered my Hotmail settings in Thunderbird to take account of the Microsoft OAuth2 requirements. I can still send from Hotmail but cannot receive (download) incoming messages.

When I open Thunderbird, or check for email, I see the text "******@hotmail.com: Host contacted, sending login information......." at the bottom but no messages are downloaded, and eventually the text disappears (I know there are messages waiting as I can see them using the Outlook app)

My server settings are; Server type : POP Mail Server Server name: pop-mail.outlook.com Port: 995 User name: ******@hotmail.com Connection security: SSL/TLS Authentication method: OAuth2

I have tried restarting both my PC (Windows 10) and Thunderbird, but the problem persists. Help please!

Asked by kitbird 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Lost Email accounts

I've been using Thunderbird for many years with no issues. I opened it today on my laptop and all my accounts, settings, emails, calendar items, etc. are gone. It's askin… (read more)

I've been using Thunderbird for many years with no issues. I opened it today on my laptop and all my accounts, settings, emails, calendar items, etc. are gone. It's asking me to set up an account. I have years worth of saved emails from 4 different accounts and they are all gone. How can I get them back. I am using Windows 10.

Asked by Stacy Bolson 2 days ago

Answered by Stacy Bolson 1 day ago

  • Solved

Thunderbird outgoing server does not have Oauth authentication method

I would like to change my account settings for my hotmail account, but when I try to change from Normal Password under Outgoing Server (SMTP) there is no option for Oauth… (read more)

I would like to change my account settings for my hotmail account, but when I try to change from Normal Password under Outgoing Server (SMTP) there is no option for Oauth. Is there something I can do to enable this option.

Asked by michael_sime 2 days ago

Answered by christ1 2 days ago

  • Locked

Why is my Local Inbox now arranged in groups?

My Local Inbox suddenly started to arrange itself by group according to correspondent. I can't get the emails back into chronological order. I can't work with a mail pr… (read more)

My Local Inbox suddenly started to arrange itself by group according to correspondent. I can't get the emails back into chronological order. I can't work with a mail program that doesn't give me my messages in chronological order, with most recent at the bottom. If I did something to cause this change, please tell me how to undo it. I have about eight email addresses, and they all feed mail into the Local Inbox.

Asked by Purebeads 3 days ago

Last reply by Purebeads 1 day ago

  • Solved

how to see mailbox size limit

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a… (read more)

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a lot of large messages and want to see how far I am from the limit now, but now the bar isn't displayed. Is there a way to refresh this? Or is it a warning that's only pushed from the server?

(Unfortunately, my webmail site doesn't compute the size correctly and shows me at over 400%, so I can't see the actual size there until the server sends me another warning.)

Asked by Not R 3 days ago

Answered by christ1 2 days ago

  • Solved

recovering lost Thunderbird emails

A long-standing university email account that I accessed through Thunderbird was recently mistakenly deleted by the institutional administrator and all its contents delet… (read more)

A long-standing university email account that I accessed through Thunderbird was recently mistakenly deleted by the institutional administrator and all its contents deleted. The institution subsequently established a replacement email account for me, but the institutional Help Desk said the emails from the original account had been erased and could no longer be accessed from their server. Fortunately, I had Thunderbird configured to save all my emails on my local machine, so that even though I can no longer log in to the original email account, I can still view the emails in my Thunderbird installation (i.e., open and read them), even though every instance of starting up Thunderbird calls for me to supply the password for the original account (which I can no longer do). So I just close that dialogue box and can still see the emails stored locally on my machine.

I would like to move (or copy) these emails to a location where I can still access them off line and view them in the original organizational scheme (if possible), under the headings "subject," "correspondents," and "Date." But the Thunderbird "archive" feature seems to require that I be able to log on to the institutional server under the original account, which I can no longer do. The only existence of these emails is on my local computer.

Is there a way for me to preserve these emails as an accessible archive/repository so that I can continue having access to them, even though they are no longer in a functioning email account?

Thanks for any suggestions/help.

Asked by gstring1940 5 months ago

Answered by gstring1940 5 months ago

  • Solved

Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

when clicking an email link this is shown "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird proce… (read more)

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

Asked by johannes 4 months ago

Answered by johannes 4 months ago

  • Solved

Need to upgrade outlook authentication method - but options do not appear

My Thunderbird Version: 115.12.2 (32 Bit) Microsoft is changing the authentication method for outlook mail to OAuth2. I follow the guide here, https://support.mozilla.o… (read more)

My Thunderbird Version: 115.12.2 (32 Bit)

Microsoft is changing the authentication method for outlook mail to OAuth2. I follow the guide here,

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

And I get to this screen - but my version of the program does not have OAuth2 as an option (see attached image).

Thanks for the help.

Asked by steve.hageman 3 days ago

Answered by sfhowes 2 days ago

  • Solved

Can't view old POP3 email messages, but I think the data is still there

I'm trying to read some old emails in an account from around 20 years ago that I have kept in Thunderbird the entire time. I stopped using the account, but kept it config… (read more)

I'm trying to read some old emails in an account from around 20 years ago that I have kept in Thunderbird the entire time. I stopped using the account, but kept it configured as it always had been with the old email saved in it. The emails are in several folders in Thunderbird, and I can see them listed when I select a folder, but the content of most of them is now invisible. For many years I upgraded Thunderbird and they remained visible, and I naively assumed that would always be the case. I think the visibility problem happened after a Thunderbird upgrade sometime within the last few years. Strangely, a few emails are readable. I think they're the last ones I viewed before I became unable to see additional ones I select to view. I believe all the data is still there, but I don't know how to read it. In the file system, here's what my Thunderbird profile Mail directory looks like:

/Users/myMacUser/Library/Thunderbird/Profiles/my-random.default/Mail account.server.name - TB Email Folder 1.sbd (empty directory) - TB Email Folder 1 (no file extension, apparently the file containing the email data. File sizes suggest they contain data) - TB Email Folder 1.msf (the index file, apparently readable) etc.

I'm using Thunderbird 115.12.2 on MacOS Sonoma 14.5. I tried several types of exports with the ImportExportTools NG extension, but it just exported zero byte or blank files for the invisible emails.

How do I read these folder data files?

Asked by keith.petersen.12 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Thunderbird Update

When I launched Thunderbird today, it would not connect to one mailserver: imap.mailfence.com. At the same time, Thunderbird said to restart to update to 115.2.2. After u… (read more)

When I launched Thunderbird today, it would not connect to one mailserver: imap.mailfence.com. At the same time, Thunderbird said to restart to update to 115.2.2. After updating, it still refuses to connect. There is nothing wrong with Mailfence and I do not find anything wrong with the configuration settings in Thunderbird. I even tried to set up my Mailfence email account again but it failed because it could not connect. Ideas? Thank you.

Asked by Larry Crites 6 days ago

Answered by Larry Crites 3 days ago

  • Solved

Message Filters

This there a "Global" Message Filter Rule where you can change an Apply Filter When: to ALL your Message Filters? Example: I'd like to add "Periodically, every 10 minute… (read more)

This there a "Global" Message Filter Rule where you can change an Apply Filter When: to ALL your Message Filters?

Example: I'd like to add "Periodically, every 10 minutes" to ALL my current Message Filters. Currently, it looks like I have to Edit each and every one of them?

Thank you in advance.

Asked by connman 6 days ago

Answered by Matt 3 days ago

  • Solved

Lost SMTP passwords

I am running version 115.12.2 (64-bit). I have deleted all stored passwords using Settings -> Privacy and Security -> Show Passwords. As expected, when I try to ret… (read more)

I am running version 115.12.2 (64-bit). I have deleted all stored passwords using Settings -> Privacy and Security -> Show Passwords. As expected, when I try to retrieve emails a pop-up appears asking for the password - which I save. However, when I try to send an email there is no pop-up and the remote server rejects the email. How do I set a new outgoing password?

Asked by moz35 4 days ago

Answered by moz35 3 days ago

  • Solved

can't send emails since using 115.12.2

I keep getting the attached error msg when trying to send an email. I've changed it to "Normal Password" as advised, but it's still the same. Any help would be appreciate… (read more)

I keep getting the attached error msg when trying to send an email. I've changed it to "Normal Password" as advised, but it's still the same. Any help would be appreciated. Regards norman

Asked by G4AYU 4 days ago

Answered by david 4 days ago