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  • Archived

Logins not syncing from PC Firefox browser to iOS

I can't get saved logins on my web browser to appear in the iOS Firefox app. I have sync enabled at both ends, and have tried signing out and signing back in, removing … (read more)

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

Asked by aabthomson 7 months ago

Last reply by aabthomson 7 months ago

  • Archived

ios app does not download linked files

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I… (read more)

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I triple checked all the basic settings that could interfere, cleared caches etc etc

It flashes up a warning pop up, i click download, It reaches 100% then opens up a blank window, No file inside any download folder on iphone. It's a 200mb audio file, uncompressed.

I tried with Safari & instantly achieved the download even running a VPN, Firefox is my default browser on desktops & mobile devices for sync etc so this is very inconvenient.

Answers would be appreciated. Thanks in advance

Asked by charliesparra 7 months ago

Last reply by charliesparra 7 months ago

  • Archived

iPad Pro downloads

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading. … (read more)

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

Asked by hom3gr0wn 10 months ago

Last reply by Nick T 7 months ago

  • Archived

Never asks to save passwords. Others have pointed this out and get ignored or given meaningless resposes.

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not underst… (read more)

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not understanding clear explanations, and not a single other person even attempting to help.

Your password system for iOS is completely screwed up. As others have noted, it never asks to save a password. Yes, the option is turned on. No, we aren't all in private mode. These questions are silly.

When I went to log in today - because I have to log in, and then verify it's me, every single time I open the browser, because ?????? - I also verified it ALWAYS says the first entry of your PW is wrong. I marked "view password" to ensure I entered it the right way. Entered it exactly the same way the second time. Worked the second time. This is how it goes literally every single time I log in. First time it says the PW is wrong, enter the exact same one a second time, works perfectly, and doesn't bother to ask me to save it, so I have to go through the entire obnoxious process every single solitary time I want to log into absolutely anything.

Then people ask about it, and are either told "-shrug- works fine for me lol," given meaningless responses with requests to log into people's personal websites, or they're completely ignored. The last person asking this question said they were going to just get another browser, and that's about where I'm at. This isn't an isolated incident, either. The number of questions on here that end with the user giving up and the question being archived without answer - sometimes without a single answer even *attempted* - is laughable. Firefox is more trouble than it's worth, and even getting a simple answer about passwords takes months of research and ultimately leads nowhere and nobody has any idea how to resolve the problem.

Oh my god. I wanted to export my bookmarks in preparation for going to another browser, since you clearly don't support this one, and come to find - YOU DON'T HAVE AN OPTION TO EXPORT BOOKMARKS FROM iOS FIREFOX. You may be the hands down worst browser I've ever seen in my entire life. Every single thing is a huge ordeal, usually takes months of research that ends in me giving up, and basic functions like exporting bookmarks you just deliberately don't offer?

Holy crap. I'm not only uninstalling this from my tablet but I'm getting rid of you on my desktops too. Your company is far too incompetent and careless to risk having on any of my devices.

Asked by Newman 8 months ago

Last reply by Newman 8 months ago

  • Archived

Firefix automatically reverting back to NON incognito

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I op… (read more)

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I open, it’s magically back on NONincognito mode.

Also, when in incognito mode, FF still keeps cookies after I have deleted them and cleared caches.

Asked by gatehealing 8 months ago

Last reply by gatehealing 8 months ago

  • Archived

incorrect password attempting to connect to my Sync account on iOS. Gmail login works fine.

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS. Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with A… (read more)

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS.

Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with Authenticator code

iPhone 15: iOS 17.1, Firefox: latest version

I log in successfully to Gmail with username and password. Using the same username and password to connect with Firefox Sync, I get "Incorrect password".

-- Sheldon Smith MN

Asked by d29bear446 8 months ago

Last reply by d29bear446 8 months ago

  • Archived

Pay Pal link not working on I-pad/IOS

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur … (read more)

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

Asked by 10boomer 1 year ago

Last reply by Dorian 8 months ago

  • Archived

YouTube has blocked its videos.

YouTube has blocked it's videos with an Adblock notice even after all such adblocks were removed. After removing my History and then my Cache, the Adblock notice reappea… (read more)

YouTube has blocked it's videos with an Adblock notice even after all such adblocks were removed. After removing my History and then my Cache, the Adblock notice reappeared blocking any video that I might try to watch. This has been happening all week, I called Apple five times and the final call ended by telling me they had no further ability to help me with such a software issue. This is no way to treat a satisfied customer, I listen to music to meditate each morning and now spend hours trying to avoid the blockage before my morning can begin. My days have been miserable as a result. Please help!

Asked by jerrybaba 8 months ago

Last reply by Paul 8 months ago

  • Archived

Longstanding Scrolling BUG in FF for iOS Reader View

When I switch to Reader view in FF for iOS (text-only view), I can sometimes scroll smoothly to the bottom of an article, and sometimes Reader view suddenly starts yankin… (read more)

When I switch to Reader view in FF for iOS (text-only view), I can sometimes scroll smoothly to the bottom of an article, and sometimes Reader view suddenly starts yanking me down to the bottom of the web page when I attempt to scroll down. What do I mean by 'yanking'? I scroll down a screen's worth of text, read the next screen, and scroll again, read again, and at seemingly random moments, the view scrolls by at rapid speed to the bottom of the page. I can then try to scroll up--and it will let me scroll rapidly, pulling up so quick that the scrolling continues a moment to catch up after I remove my finger from the screen--but as soon as I try to fine-tune by touching the screen and holding it as I move it up and down a little at a time, YANK! and I'm at the bottom of the screen again. Sometimes I can leave reader view, reload the web page without leaving the page, reset to reader view, and be successful at scrolling the entire article. Other times I have to close the web page and open a new window to start over.

This happens on more than one website, and has been a problem through multiple iOS iterations (at least since iOS 14) and FF updates (I keep my FF on auto-update). Currently on iOS 17.0.3 iPhone 12 mini with FF 118.2 (34971).

Asked by Foxfree99 8 months ago

Last reply by Foxfree99 8 months ago

  • Archived

Reordering tabs does absolutely NOTHING.

Any time I want to reorder the tabs in Firefox on my iPad, the moment I do ANYTHING the [redacted] tab goes RIGHT BACK from where I moved it. (yes the app is up to date, … (read more)

Any time I want to reorder the tabs in Firefox on my iPad, the moment I do ANYTHING the [redacted] tab goes RIGHT BACK from where I moved it. (yes the app is up to date, yes I’ve rebooted the [redacted] thing)


Video of this absolute [redacted] [redacted]: https://share.icloud.com/photos/0f9ZdSyIF7N_o5B9sL3hmz4pg

I am beyond livid, this is driving me up a [redacted] wall.

Asked by cgban 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox crashing/shutting down (ios 16.7) Firefox update version 118

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes eve… (read more)

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes every time I open it. I am on ios 16.7.

Asked by shophome 9 months ago

Last reply by Paul 9 months ago

  • Archived

Warning: Potential Security Risk Ahead

Hello, I cannot get on a website that I use daily and it is a safe website, but for some reason it says the below: Warning: Potential Security Risk Ahead for www.radtor… (read more)

Hello,

I cannot get on a website that I use daily and it is a safe website, but for some reason it says the below:

Warning: Potential Security Risk Ahead for www.radtorque.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

I go to Advance -> Accept Risk & Continue, and then it just loops be back around. I can use it on all my other apple devices, as well as the Chrome & Safari browswers, but cannot seem to get it to work on Firefox. What can we do to allow me access to the site? www.radtorque.com


Let me know!

Andrew Johnson [removed email and phone# from public support forum]

Asked by andrew.johnson.15 9 months ago

Last reply by Paul 9 months ago

  • Archived

Search Display is Microsft Bing

In previous iterations of Firefox the results of a search, were displayed in a way that I was happy about. With the new version, even though I use Google to Search the s… (read more)

In previous iterations of Firefox the results of a search, were displayed in a way that I was happy about. With the new version, even though I use Google to Search the search results are displayed "under" Microsoft Bing

How to I revert, of get results displayed under, say Google, as I dont like Bing??

Asked by Coop 9 months ago

Last reply by Coop 9 months ago