Firefox Support Forum

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

This is in response to zeroknight. Sorry, I didn't know how to reply directly to your email.

I deleted the site cookies and disabled tracking protection with no success, however, I was able to login in trouble shooting mode. I went back to normal mode but was still unable to login. Is there anything I can do to correct the problem?

Thanks for the reply.

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit.

Thanks very much for your help.

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a Bitwarden update will fix the problem. Anyway, I know what the problem is now.

Thanks again.

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either by copy and paste or by typing it in. By not accepting it I mean the login space remains blank. I disconnected from my VPN, no change. I was able to access the site normally using MS Edge.

I am running Windows 11, 64-bit.

Any help would be appreciated.

Hi Guys, every time i open a white website like google or my schools website it turns light grey like the attached photo. I haven't tried anything as I dont know how to fix it. Thanks

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use. The common factor is Firefox. The problem does not occur if I use a private window in Firefox or use a Chrome browser. PocketSmith have run extensive checks and the problem does not appear to be at their end.

2. I can no longer log in to my eBay account, unless I use a private window or Chrome. I can enter my user name but am unable to progress to the password window. Again this occurs regardless of the computer I use. Both are Mac desktops.

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Firefox. All have failed.

Does Mozilla not allow me to stop Pocket?

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!

You may have heard about this, Youtube (and parent Google) have recently declared war on adblockers and non-Chrome browsers. I have reason to believe they have escalated that war to deliberately crash non-Chrome browsers, at least slowing them down to make them non-responsive.

In the past few days, browsing Youtube has caused my system to stop responding requiring a power cycle to clear the problem.

Has anyone else encountered this problem? Is this just a bad setting, or is Youtube acting as malicious as I believe them to be?

Menu-pulldowns malfunction, after a while of usage, on a large 2ndary monitor, on M1-Max macOS Sonoma -- I have to shutdown, and restart Firefox to re-activate !

Hello,

I have been using CSS to change the looks in websites for a while. First, I use the 'inspect' function and then permanently make changes using Stylus.

For a month or so, I have not been able to apply certain custom fonts in either using the 'inspect' function or the stylus extension. Afterwards I tried the same on a fresh new install of Firefox Developer edition with no success either.

The problem in question is that I am able to apply custom fonts with names composed of a single word such as "Times" "Arial" or "Georgia", however, using fonts with two or more words such as "Arial Nova" or "Californian FB" does not work. Oddly enough, the system font "Segoe UI" does work, as to why perhaps this bug was not detected in tests.

In short, I am not being able to use custom css fonts with two or more words in any Firefox desktop setting.

After the last update of Firefox, I cannot browse to websites. Firefox simply presents a "New Tab" prompt as if it is trying to get to the website but nothing happens. Other browsers work flawlessly.

Any ideas?

Thank you

Dear Mozilla,

Please help your hundreds of users to access LinkedIn from your browser. This problem is going on for over a week forcing me and your community to another browser.

Soon your CEO Laura Chambers will know.

It’s frustrating and embarrassing to see Firefox help absent :(

This URL below will return a XML file in Edge/chrome but not in Firefox. I use Joomla as a CMS and it's extensions to display a RSS feed worked fine in both browsers until a couple of months ago. I've tried with a vanilla Mozilla/FF with all extensions disabled but still will not return the XML file

https://www.thegatewaypundit.com/feed/

Thanks and ideas appreciated.

When I try to do a search, I get (for example): http://search.sharedbuffer.com/s?q=ramadan+2024+dates&_pg=384D38AB-BE20-58F5-9DEF-070C21AEF0E3

What gives? How can I fix? Thanks

I am unable to open some pages in mypatientchart.org Page flashes and then I get an error 500. I've done all the easy things and everything is up to date. anyone have a possible solution? I am on windows 10 on a pc Program works properly in Microsoft edge.