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can't open gmail

Hi, I can't open my gmail or youtube in Firefox. I run Norton Security and recently signed up to their 'clean up' software, I think this may have removed google cookies? … (read more)

Hi, I can't open my gmail or youtube in Firefox. I run Norton Security and recently signed up to their 'clean up' software, I think this may have removed google cookies? I can access mt email by installing Chrome but I don't want it on my pc. Help!

Asked by Dorian 4 days ago

Recent Bookmarks

I'm using FF v. 127.02 and would like to delete recent bookmarks that show up under bookmarks/search. I would like to disable this feature. It seems to be a very bad … (read more)

I'm using FF v. 127.02 and would like to delete recent bookmarks that show up under bookmarks/search. I would like to disable this feature.

It seems to be a very bad idea for privacy oriented browsers like FF. to store such info. Anyone including the kids can use my computer and see my search history. Several folks have tried various fixes without success.

Thanks!

Asked by TampaBay 4 days ago

How to use Foxfire to minimize advertisements on the Internet

Recently I've notice a large amount of advertisements popping in most of the sites I visit on the Internet. This is particularly frustrating for sites where I pay to be … (read more)

Recently I've notice a large amount of advertisements popping in most of the sites I visit on the Internet. This is particularly frustrating for sites where I pay to be a member, like the Ney York Times. I'm not sure there is any function in Foxfire to help me with this problem, but if there is I'd like to know about it and how to use it. Thank you.

Asked by bakerrrr 4 days ago

Password and bookmark recovery/No backup

Hello! A tech rebooted my computer and all files were saved, but this person failed to do a backup of my browsers. I don't think I was logged in to any session in Firefo… (read more)

Hello! A tech rebooted my computer and all files were saved, but this person failed to do a backup of my browsers. I don't think I was logged in to any session in Firefox, but my bookmarks and passwords were saved.

Is there any way I can recover that information? I already tried and there seems to be no other sessions than the current one saved.

Thanks!

Asked by bjcn3 4 days ago

Firefox Youtube Grey Boxes when loading page on new tab

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that … (read more)

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting.

I have tried:

  • Refreshing Firefox
  • Reinstalling Firefox
  • Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon
  • Tried creating a new profile
  • User-Agent Switcher which doesn't work all the time.

I want to avoid going chromium-based browsers but this is making me consider.

Asked by allenjftipay10 1 week ago

Last reply by allenjftipay10 5 days ago

Firefox stops responding when using dev panel on hh.ru site

When a user opens hh.ru / headhunter.ru (famous HR portal in CIS countries) in Firefox, and then opens dev panel and tries to interact with it, especially with the code i… (read more)

When a user opens hh.ru / headhunter.ru (famous HR portal in CIS countries) in Firefox, and then opens dev panel and tries to interact with it, especially with the code inspect tool, the whole browser stops responding.

The problem persists even on a clean Firefox profile. Other browsers (Chromium-based) work well with the dev panel on the hh.ru site.

Asked by 333hronos 5 days ago

Having connection issues to websites from search and links

For the past couple of weeks I have been getting the "Hmmm, We're having trouble finding that site" error screen quite often from both searches and links from other sites… (read more)

For the past couple of weeks I have been getting the "Hmmm, We're having trouble finding that site" error screen quite often from both searches and links from other sites. It's always happened once in a while but it hasn't been anything bothersome. However recently it has become quite bothersome because it's happening a lot! However not all the time. It's not completely broken, just mostly. And it's happening while trying to visit sites that I know and visit frequently such as Amazon, Ebay, and even sites for local businesses that I trust and know are working. I'm not having any internet issues with my home wifi, nor am I having this issue with other browsers. I have however also noticed it on my Firefox mobile browser as well. I posted about this a few days ago and got some email back about an issue with my post. If this happens with this one and I'm unable to get this resolved I will just get rid of Firefox on my devices. FF has been a long time favorite and is usually set as my default browser but if stuff like this is going to continue, I can change that real fast. There are plenty of other browsers that work just fine and have decent customer support.

Asked by Ray Dunne 5 days ago

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (read more)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Asked by IanM 1 week ago

Last reply by IanM 5 days ago

cookies will not save after computer turns on

So I do not have the settings for cookies or history to be cleared i disabled that and I made sure it should save but no matter what I have to go through the struggle to … (read more)

So I do not have the settings for cookies or history to be cleared i disabled that and I made sure it should save but no matter what I have to go through the struggle to sign back into everything. I've tried every fix like making a account then signing out or changing the settings nothing has worked. It's really annoying if anyone knows how to fix it that would be great

Asked by Fartblocker33 5 days ago

I get a prompt pop up on every page Ioad just with "1" in the message box.

Hi. Every page I visit I get at least one message popping up with the URL at the top, the message body of "1" and the option for OK. Many pages have multiple prompts for … (read more)

Hi. Every page I visit I get at least one message popping up with the URL at the top, the message body of "1" and the option for OK. Many pages have multiple prompts for what looks like advertising sites (based on the URLs). Sometimes I get the option to check a box saying "don't allow URL to prompt you again"

Example message for when I go to google: https://imgur.com/a/RBd4mS3

I guess it might be some sort of debugging mode? I tried uninstalling and reinstalling Firefox and it still happens. I am on latest versions: Firefox 127.0.2 on a MacBook Pro (2019) with MacOS Sonoma v14.5.

Can you please help me to remove these prompts? It makes Firefox pretty much impossible to use due to multiple clicks per page load. I've tried searching for help pages but it's very hard to explain the problem to a search engine! Human needed! :)

Asked by warwick.symes 5 days ago

The password I've been using to access my stored payment methods not working

The password I've been using to access my stored payment methods is suddenly not working. I've tried using my Master (sorry, Primary) password and this doesn't work eith… (read more)

The password I've been using to access my stored payment methods is suddenly not working. I've tried using my Master (sorry, Primary) password and this doesn't work either

Asked by julieadougherty 5 days ago

savefrom.net extension doesn't work

I can't download anything by that green download button (Youtube). I just receive error messages, see attachment. I have read their FAQ and I have latest versions of Fire… (read more)

I can't download anything by that green download button (Youtube). I just receive error messages, see attachment. I have read their FAQ and I have latest versions of Firefox and savefrom.net helper.

Asked by Mike the Bike 5 days ago

YouTube has very long load times

At some point about 5 days ago, Firefox began to load YouTube videos unacceptably slowly. To begin a video it may take around 30 seconds or more to load (with a black scr… (read more)

At some point about 5 days ago, Firefox began to load YouTube videos unacceptably slowly. To begin a video it may take around 30 seconds or more to load (with a black screen and circular loading bar/graphic), and randomly throughout the video it will need to load again which has taken up to 5 minutes at times.

Steps I have taken: - ran Firefox in troubleshooting mode (issue persisted with no extensions) - minimized memory usage - disabled hardware acceleration - refreshed Firefox twice - reinstalled Firefox

Testing/comparing YouTube in Chrome and Edge, videos load near instantaneously (even while running an extension such as uBlock Origin), and I can click anywhere in the duration of the video and it loads in less than a second. Strangely, sometimes the issue doesn't persist for the next 2-3 videos that I try to play, but then goes right back to an extremely long load time for the next video. I've never had such an issue with Firefox before and cannot find a solution. Extensions don't appear to be an issue and other browsers run YouTube perfecty fine.

Asked by Parker Fleming 6 days ago

Firefox hangs.

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes sc… (read more)

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes screen" illustrating an actual instance. At this point, I run out of memory and Firefox crashes.

tl Firefox (15) 7.0% 1,133.1 MB 0.1 m/s 0 Mbps i£, Firefox Efficiency... 0% 398.5 MB o m/s 0 Mbps Firefox 1.7% 268.3 MB o.i m/s 0 Mbps Firefox 3.6% 174.8 MB o.i m/s 0 Mbps Firefox 0.8% 120.8 MB o m/s 0 Mbps Firefox Efficiency... 0.8% 48.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 36.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 30.7 MB o m/s 0 Mbps Firefox 0% 20.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 17.6 MB o m/s 0 Mbps Firefox Efficiency... © 0% 8.4 MB o m/s 0 Mbps Firefox Efficiency... © 0% 5.3 MB o m/s 0 Mbps Firefox 0% 1.8 MB o m/s 0 Mbps Firefox 0% 0.8 MB o m/s 0 Mbps i£. Firefox 0% 0.8 MB 0 MB/s 0 Mbps Firefox 0% 0.5 MB o m/s 0 Mbps

Asked by Puzzler 6 days ago

Televideo Changes Sound Settings via Browser?

Three times in the last few months when I was forced to do a TeleDoc visit using my health care provider's 3rd party teleconferencing software I noticed that it changed m… (read more)

Three times in the last few months when I was forced to do a TeleDoc visit using my health care provider's 3rd party teleconferencing software I noticed that it changed my Windows 10 sound setting from the correct Optical (Digital Audio S/PDIF) to the incorrect "USB Audio Codex". Consequently, I couldn't hear anything until I changed the sound setting back to Optical. The 3rd time the user interface had changed significantly and for the better except that the sound setting had not only changed to USB Audio Codex, but it was stuck at that setting--so the Doc called me on the phone so I could to listen to what he had to say.

I don't think this is browser dependent. The 3rd time I was using Firefox, the previous 2 I may have been using Edge. I am still very surprised, think that it's a security issue (I'm using Bit Defender), and wonder how else Windows can be tampered with?

Please let me know what you think, and what my next step should be?

Asked by EMMA_SKEPTIC 6 days ago