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Errors in Sending Email

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account … (read more)

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account for last year or two. Please help. Error Message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <MattMcKeegan_PLS@proton.me>... Relaying denied: You must check for new mail before sending mail.. Please check the message recipient "MattMcKeegan_PLS@proton.me" and try again."

Thanks. Matt.

Asked by Matt McKeegan 23 hours ago

Last reply by Googlethunderbird 44 minutes ago

Still not clear on Thunderbird cache

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that. I like t… (read more)

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that.

I like to download my emails to my computer (and keep copies on the server, too). I thought that was what I was doing, since I can view my emails when offline, but maybe I'm just accessing the cached copies?

Will I lose my old emails if I clear the cache?

Asked by Catemaco 6 hours ago

Last reply by Googlethunderbird 1 hour ago

Can somebody please explain how the many "Junk" and "Trash" options work?

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly pres… (read more)

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!

Asked by stathatos1 3 days ago

Last reply by Matt 13 hours ago

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 1 week ago

Last reply by cor-el 1 day ago

save emails to several folders and sub folders. How to retrieve saved emails from master email?

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder bu… (read more)

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder but cannot retrieve those emails. Attached is a screen shot. How do I retrieve emails from those folders???

Asked by weldon1 2 days ago

Last reply by david 1 day ago

New folder notification

Hello, I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskb… (read more)

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

Asked by markonepo95 3 days ago

Last reply by david 1 day ago

https://wordpress-700233-2343916.cloudwaysapps.com/wp-admin

Hi I cannot get this site to load up on my phone it will load up but not on my laptop . am I missing a setting https://wordpress-700233-2343916.cloudwaysapps.com/wp-adm… (read more)

Hi I cannot get this site to load up on my phone it will load up but not on my laptop . am I missing a setting

https://wordpress-700233-2343916.cloudwaysapps.com/wp-admin

Asked by Jeremy Fuller 1 day ago

Last reply by Ali alhabsi 1 day ago

Thunderbird Contacts

Hi, I am on a HP laptop using T-Bird 115.11.0 (32-bit). I am trying to add a new contact to the address book. There is a problem or I am doing something wrong. The rig… (read more)

Hi, I am on a HP laptop using T-Bird 115.11.0 (32-bit). I am trying to add a new contact to the address book. There is a problem or I am doing something wrong.

The right side of the screen offers me to enter details of the New Contact. However, it only allows room for 1st name, 2nd name and Display Name. Once entered I cannot scroll the screen to enter more details or to save what has been entered or anything - except to close address book or cancel which button only partially appears. By clicking around the white parts of the screen I can get Nickname to appear (see screen dump) and I fill it in and then nothing. I am effectively stuck. Looks like there is some window sizing problem here which is preventing the user from seeing how to proceed with completing this form.

Asked by John's Firefox 2 days ago

Last reply by david 1 day ago

Add new Gmail account

I keep receiving this page - https://accounts.google.com/_/bscframe - when I try to add a Gmail account to my Thunderbird Beta 127.0b1 (64-bit) How can I add a Gmail acc… (read more)

I keep receiving this page - https://accounts.google.com/_/bscframe - when I try to add a Gmail account to my Thunderbird Beta 127.0b1 (64-bit)

How can I add a Gmail account to my Thunderbird which already has some email accounts (Gmail and others)?

Thanks for any help you can offer.

Asked by Operation Tarshish 1 day ago

Last reply by christ1 1 day ago

Automatic deletion of messages

Good day,Thunderbird keeps deleting messages older than 1 month. I have checked the settings of my account as well as thunderbird and both is on do not delete messages. … (read more)

Good day,Thunderbird keeps deleting messages older than 1 month. I have checked the settings of my account as well as thunderbird and both is on do not delete messages.

We use this account for business and would like to search emails older than a month for references.

Regards

Asked by sales419 1 day ago

Last reply by david 1 day ago

Blocking mini media player popups

Is there any way to block media mini players from popping up on websites entirely? This is what I've tried, I found this in another article here. media.autoplay.def… (read more)

Is there any way to block media mini players from popping up on websites entirely?

This is what I've tried, I found this in another article here.

   media.autoplay.default = 5 [0:allow;1:blockAudible;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true
   media.block-autoplay-until-in-foreground 

It doesn't autoplay anymore, but it still pops up in the bottom right corner of the screen. I don't mean Firefox's picture in picture, I'm talking about the floating mini player most websites use. It's thoroughly annoying, especially when you have your pop-up settings set to off.

Asked by CustardShark 2 days ago

Last reply by TyDraniu 1 day ago

text in tab names, address bar and menu boxes

Why is the text in tab names, address bar and menu boxes so small? I did the changes to about:config and the other one that comes up when I googled this question but, wh… (read more)

Why is the text in tab names, address bar and menu boxes so small? I did the changes to about:config and the other one that comes up when I googled this question but, while they enlarge the text in those places, they make the page content too big.

Asked by LB32005 2 days ago

Last reply by Agent virtuel 1 day ago