All Products Support Forum

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.

The Dismissed Suggestions > the "Restore" button (circled on the attachment) is not working (grayed out). It behaves the same in normal and private browsing. What could be the problem? Thank you

After last update of Thunderbird on my laptop I can no longer change start upp URL:, or uncheck "show startpage" That means evry time I star Thunderbird, I get the ask for more mony ! But on my PC it runs normal as it alwas have done.

The information on how to solve this dose not work ! It is like the inifile is locked. Mats

Thunderbird keeps suggesting to use the Filelink feature for sending large files. And I am quite on board with that idea. However, the only way I can officially share large files with the industry partner is a Kiteworks platform, that is configured to only allow SFTP and the webclient.

When clicking on "Find more providers", the only provider that isn't specific to a business like Dropbox is Webdav.

Is there any way to use an SFTP server for Filelink?

Unattended software (kiosk) here.

Sometimes (so rarely that I cannot reproduce in dev) the client sees this error screen: "Firefox closed unexpectedly while starting..." (see image in attachment)

Sometimes when rebooting the error goes away and Firefox starts normally.

Sometimes even when rebooting the system - this vertical error screen appears, and one solution is to reinstall Firefox, but I'd like not to (if not necessary) or at least programmatically detect the issue and perform the needed actions.

QUESTIONS: How to programmatically detect (bash i.e.) that this error window is present and get rid of it properly? Or, how to (for debugging) force that screen to appear (to force that broken state)?

PS: I'm running Firefox using:

nohup firefox -P ff_custom_profile -new-instance -private-window -kiosk "$url" > /dev/null 2>&1 &

Thank you for any assistance or insight

Hi there,

after re-installation I wanted to re-created my virtual search folder, displaying all status = new items of the various inboxes I have (as Unified Folders cannot be restricted just to Inboxes of the accounts).

So have created the search, saved as folder (stored as local and as folder in an IMAP account) - and when I now try to include the other inboxes in the drop-down - I just see the (unchecked) account from where I have created the search - nothing else. No sub-folders or other accounts with their sub-folders are visible.

How can I identify the root cause and overcome this issue?

Thanks for help RoadRunner

Thunderbird 115.11.0 (64-bit)

I updated Thunderbird to version 115.11.0 (64-bit), in the old version that I had when I clicked on an email with threads in a closed state, I could see in the email display box the initial text of each email in the thread with the sender's information and more, in the new version I don't see anything, the display box remains blank. Is this a bug, or do I need to change it in the setting?

I’m wanting to include one of two sentences in my email depending on the content of a “Status” field, which will be either N or R. The syntax I tried was {{Status |N|Thank you very much for joining our Society. |Thank you for renewing your membership of our Society}} However, all the resulting emails contained the second text… Could anyone tell me what I am doing wrong please?

Malcolm

Thanks in advance for any insight or suggestions. My preferred browser is Firefox. In Chrome, I can easily use a voice search from www.google.com. In Firefox, the permissions show my preferred mic as enabled and selected for that webpage -- but no sound is detected. (Using Firefox. mic works fine at https://www.onlinemictest.com.)

(BTW, speaker output is Realtek motherboard audio and mic input is a Shure X2U USB interface. This mic works just fine in zoom, whereby, audition, etc. as well as working google.com using chrome)

Have worked through various settings in the SOUND panel and SITE PERMISSIONS with no luck.

Any ideas about this problem -- or what other settings to trouble shoot?

Thanks!

Please approve the update to Twitter X Ad Blocker. I've chatted with AldAstra Labs the creator and they have an update but are waiting on Firefox to approve it.

Thanks, Tracy

I'm so annoyed by these notifications for utterly random websites / "news" that started after a recent update (see attached screenshot). I don't want these, bit also don't want to turn off notifications altogether. Thank you!

Good morning,

I can't deactivate the dark theme (the Themes Menu is inactive!), while another user has a light theme and works perfectly.

In addition, the writing of new messages is in white text on a white background!

How can I solve this problem. thank you in advance for your help

Cordially

Luc

I'm on Win11. The recent releases of FF seem to have disabled my ability (while in FF) to bring my mouse to the lower area of my screen to have the Win11 lower task bar appear. In order to get here, I have to shrink FF via it's upper right hand shrink button, then in the Win11 home screen bring my mouse pointer down to the lower screen area to popup that task bar. Gemini suggests there's a compatibility setting related to issues with high res screens that FF has... but I can't find this switch/setting... maybe Gemini is hallucinating about this. (Curiously, Gemini insists that this is not a FF issue... despite the fact that it's the only app on my PC having this issue).

Hey,

Is it possible to disable a specific shortcut or change its assigned other keys?

I wanted to disable the "Moves the URL left or right". It turns out that this functionality won't be useful to me, but this shortcut is the one that I use the most :/

https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

Thanks,

I was browsing a webpage that turned out to be in Portuguese, and I was looking for how to translate it, but the internet indicated that Firefox has built in transation! However, neither the Translate Toolbar Icon nor the Translate menu option appear, even if I visit a site that absolutely should be translatable (https://fr.wikipedia.org/wiki/Mozilla_Firefox)

Additionally, if I go to Settings -> General, there is a Translations section, but if I click the Settings button, there are no languages in any of the boxes and no option to add any.

I am on Firefox 126.0 for Windows.

Here are the things I have tried:

• Restarting Firefox
• Rebooting my PC
• Disabling all my extensions
• Running Firefox in Troubleshooting Mode
• Clearing my Startup Cache
• Performing a "Refresh Firefox"
• Toggling and Untoggling browser.translations.enable and browser.translations.automaticallyPopup

Does anyone have any suggestions of something I could have missed?

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

Firefox's website appearance settings include a setting to force a light theme, force a dark theme, or to have sites automatically adapt to the theme of the browser. I feel that's not exactly what I want. I don't want the browser's theme to have anything to do with themes of the sites I'm viewing, nor to force light or dark. I think I'd rather just use the site's default, or if not that, set a theme on the site itself. Is there any way for Firefox to just not meddle in a site's theming at all?

I kinda just don't want any connection between the theme of my operating system, the theme of my browser, or either of those and the theme of websites, and none to force a theme on any of the others. I'm not sure why that seems so desirable nowadays, but I don't want it.

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also looking to be a bad move).

Have my last "working" userChrome file (it took me weeks to perfect this to my needs).

I am looking for: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

but there is no "AppData" folder. And there is no existing userChrome.css file, anywhere!

Is the functionality I am looking for a thing of the past?

Is Firefox not completely supported by Windows 11?

If so, what is the last version of Firefox that will still support userChrome.css?

Nuance Dragon 15, my speech to text software, periodically opens a window and says restore privileges to the Dragon web extension for Firefox to improve performance. However, the fix it button is inactive and Firefox has never seemed to have heard of this web extension and denies all knowledge of it so the cycle continues. Has anyone else encountered this novel issue, please?