major bookmark problem

i have made a major mistake trying to manage my bookmarks i need to delete all bookmarks and restore previous settings but every time i try to delete files or restore pre… (read more)

i have made a major mistake trying to manage my bookmarks i need to delete all bookmarks and restore previous settings but every time i try to delete files or restore previous book marks firefox freezes. i have manged to copy bookmarks menu into other bookmarks and then copy other book marks back into bookmarks menu multiple times. have probably set a record for most book marks as i had over 1.3 million. i have managed to delete a lot of folder but i cant do anything with the ones i left without freezing

Asked by robertpinner 5 days ago

Last reply by cor-el 4 days ago

Firefox will not run because its already running

Firefox will not run on my desktop as it says its already running. I have uninstalled Firefox & reinstalled it with a fresh copy from the web but the problem persist… (read more)

Firefox will not run on my desktop as it says its already running. I have uninstalled Firefox & reinstalled it with a fresh copy from the web but the problem persists. I open Task Manager & see Mozilla Firefox appears to be running: "Mozilla Firefox (3)". I end task which stops Firefox opening further but the same thing happens again when I try to open Firefox.

My PC is running Windows 11 fully updated as at today.

Can anyone suggest a fix?

Asked by Jerry 5 days ago

Last reply by cor-el 4 days ago

What has happened to containers?

It used to be that Firefox had different containers. I kept separate ones for shopping, banking, Facebook, etc. Now I had to erase my MacBook Pro IOS, and after a few day… (read more)

It used to be that Firefox had different containers. I kept separate ones for shopping, banking, Facebook, etc. Now I had to erase my MacBook Pro IOS, and after a few days of trying to use Safari, I installed Firefox. But I can no longer see the possibility of using containers. I found them particuarly helpful when I had more than one account for a certain platform - with containers, I didn't need to sign out and sign in to switch users. It also (supposedly) kept Facebook from tracking our interests. Has Firefox done away with containers? Or have I simply forgotten what they are called (buckets, maybe?). I searched and searched the help articles to no avail. If they have done away with them, why?

By the way, Chrome (which I had to use at work) started offering a similar product and it was also very helpful.

Asked by redwoodchoirs 4 days ago

Last reply by cor-el 4 days ago

I can't remove the fake "your computer is locked up" message, despite following advice.

I can't remove the fake "your computer is locked up" message, despite following advice on your and other sites. I even trashed Firefox, downloaded a new one, but on openi… (read more)

I can't remove the fake "your computer is locked up" message, despite following advice on your and other sites. I even trashed Firefox, downloaded a new one, but on opening it, scam message reappears. I haven't found any solutions in the on-line forums I looked at.

Asked by Anthony Thompson 4 days ago

Last reply by cor-el 4 days ago

bookmark issue on mac

Hi, i have formatted my macbook pro, before i have made a back up with timemachine. I'd like to restore my bookmarks but i can't find it on the back up. I have tried to f… (read more)

Hi, i have formatted my macbook pro, before i have made a back up with timemachine. I'd like to restore my bookmarks but i can't find it on the back up. I have tried to find on Library>Application support but in this folder there is not the Firefox folder in wich i expected to find the Profile folder.

Asked by lucamanes 4 days ago

Last reply by cor-el 4 days ago

Firefox silently terminates

Please help me. I made no changes to Firefox. It just stopped working. If I click on the icon I get a momentary hour glass, the hour glass goes away, and Firefox never… (read more)

Please help me.

I made no changes to Firefox. It just stopped working. If I click on the icon I get a momentary hour glass, the hour glass goes away, and Firefox never comes up.

If I try to open it as administrator, it comes up but will not accept any web addresses. I can type in a web address but is doesn't go to the site. The screen just stares at me and does nothing.

Both Edge and Chrome work just fine. I have used Firefox for many years. I love it but has just stopped working. I have reinstalled it several times and the same problem occurs.

Mike Manley [edited phone# and email from public support forum]

Asked by cmmanley2490 4 days ago

Last reply by cor-el 4 days ago

Folders and all their contents vanishing from my bookmarks sidebar

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders… (read more)

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders contains links to equipment mfrs, the other one has links to dealers and retailers. In the last month TWO folders and all their contents have vanished from my bookmarks sidebar and cannot be found anywhere on my computer. I NEED those folders...Where did they go and how do I recover them ?????

Help to do that will be appreciated!

--Peggie Hall

Asked by peggie 4 days ago

Last reply by cor-el 4 days ago

Need to migrate folders and files from Outlook 2007 Thunderbird

Outlook.com and Microsoft inform me that in September 2024, Outlook 2007 will no longer work for email because it does not meet their spiffy new authentication thingy. T… (read more)

Outlook.com and Microsoft inform me that in September 2024, Outlook 2007 will no longer work for email because it does not meet their spiffy new authentication thingy. They want me to quit using Windows 7, but I need it to run legacy productivity software for which there is nothing comparable. So, Windows 7 it is. I do have a dual boot system that includes Windows 10, but I don't want to mess with it for email if possible.

Microsoft suggested that Thunderbird would work, so I downloaded it. That's when everything went sideways. There is no utility to move my existing files and folders intact from Outlook 2007 to Thunderbird. I tried Thunderbird's Import but it refuses to cooperate. So, last chance for Thunderbird is contacting you.

Help me make a clean transition from Outlook 2007 to Thunderbird without losing contacts, folders and files.

Asked by puzzles97 4 days ago

Last reply by sfhowes 4 days ago

Can't send email, 2 different SMTP servers both time out

Hello -- Not sure when this happened. Got 2 email accounts, account X and account Y. All was working fine until today, 6/27/24. Both have different outgoing SMTP server… (read more)

Hello --

Not sure when this happened.

Got 2 email accounts, account X and account Y. All was working fine until today, 6/27/24. Both have different outgoing SMTP servers.

Now I am trying to send, it is asking for passwords, which I have and is 100% correct. In fact, if I put in wrong password it tells me, so I know it is communicating. When I put in the correct password, I get a timeout on BOTH SMTP servers.

I disabled Norton Firewall.

Works fine from another PC app (poppeeper) and from my android (k9 mail). Both accounts are IMAP.

Neither SSL/TLS or STARTTLS makes a difference. Nor did a re-boot.

TB 115.12.2 (64 Bit) on Windows 10

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mailroom4.hostrocket.com timed out. Try again.

Description: hostrocket Server Name: mailroom4.hostrocket.com Port: 465 User Name: ernie@e(redacted).com Authentication method: Normal password Connection Security: SSL/TLS


Anything change?

Asked by Ernie B 1 week ago

Last reply by christ1 4 days ago

Microsoft SSO not working

Hello, I have enabled the Allow Windows single sign-on for Microsoft, work, and school accounts setting via GPO for Desktops, and it is showing as ticked. Additionally,… (read more)

Hello,

I have enabled the Allow Windows single sign-on for Microsoft, work, and school accounts setting via GPO for Desktops, and it is showing as ticked.

Additionally, within Settings > Email & Accounts, my account is showing underneath Accounts used by other apps

However SSO does not seem to be working whenever I go to the likes of office.com

However, within the likes of Google Chrome (with the Microsoft Single Sign On Extension), SSO works seamlessly.

Does anyone have any ideas?

Thanks so much.

Asked by d.mccrickard 5 days ago

Last reply by Mike Kaply 4 days ago

Selecting to open the Download section crashes the app

1. Open the Firefox for Android application 2. Either browse around first, download something beforehand, or do it right at the start, go to the 'three dot' menu on the t… (read more)

1. Open the Firefox for Android application 2. Either browse around first, download something beforehand, or do it right at the start, go to the 'three dot' menu on the top right screen and select the 'Downloads' section. 3. The application will freeze without opening the section and after a while will say 'Firefox not responding' before crashing.

Asked by Mpavle 5 days ago

Last reply by Paul 4 days ago

Firefox 78 working after March 31, 2024

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox. Will Firefox 78.15.0 continue to work on m… (read more)

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

Asked by mrepi2000 4 months ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Missing My important bookmarks and Passwords

Dear Team Kindly help me for retrieve my details bookmarks and passwords very important to me. i am reinstall my laptop and again install Firefox then login sync but no … (read more)

Dear Team Kindly help me for retrieve my details bookmarks and passwords very important to me.

i am reinstall my laptop and again install Firefox then login sync but no not sync old details retrieve please help us to me.

Login ID - [email address]

Asked by RK 5 days ago

Last reply by Paul 5 days ago

Syncing 2 devices both with existing firefox

Hello, i have run Firefox for years on 2 separate computers each with their own data and now I want to sync them. My problem is I don't understand to the 2 different sets… (read more)

Hello, i have run Firefox for years on 2 separate computers each with their own data and now I want to sync them. My problem is I don't understand to the 2 different sets of data if I sync. Do the 2 sets 'blend' somehow? Does one set take primacy over the other (if so, how do I control which one it is?) or do I lose everything from both computers and start again? I've been wanting to sync for 12 months but I am so scared of losing information that I keep avoiding doing anything. Thanks Chris

Asked by chris119 5 days ago

Last reply by Paul 5 days ago

Microsoft Changes to Secutity

Hi, I've just had an email from Microsoft saying :- Update your sign-in technology before September 16th, 2024 to maintain email access. Is there a step by step tu… (read more)

Hi, I've just had an email from Microsoft saying :-

Update your sign-in technology before September 16th, 2024 to maintain email access.

Is there a step by step tutorial on how to do this?

Regards,

Paul

Asked by pebbleridge13 5 days ago

Last reply by david 5 days ago

Firefox Sandbox implications of User Namespaces being disabled

One of the typical configuration in linux is to turn off the user namespaces and/or network namespaces. This is because most of the exploits in linux have been related to… (read more)

One of the typical configuration in linux is to turn off the user namespaces and/or network namespaces. This is because most of the exploits in linux have been related to namespaces vulnerabilities.

If there is a Firefox ver 127.0.2, running on Linux in which the user namespace is turned off then the following is observed in the Troubleshooting information, i.e. about:support Seccomp-BPF (System Call Filtering) true Seccomp Thread Synchronisation true User Namespaces for privileged processes true User Namespaces false Content Process Sandboxing true Media Plugin Sandboxing true

So how come with the username turned off, the content process and media plugin is still sandboxed? Also is having user namespace turned off, as given above, a security risk?

However if the network namespace is turned off, i.e. max_net_namespaces is set to zero, then it renders the browser unusable. Nothing works. Why is that?

Is there some documentation somewhere where these namespaces and their impact is explained in detail?

Asked by ixian 5 days ago

Last reply by Paul 5 days ago

ecurity Vulnerability: Password Prompt Ignored on Cancel Click

Dear FireFox, I am writing this E-mail to address a critical issue. So i wanted to set up a password for my firefox browser so that only I can access it. i set a primary … (read more)

Dear FireFox, I am writing this E-mail to address a critical issue. So i wanted to set up a password for my firefox browser so that only I can access it. i set a primary password, and it asks me to enter the password when i open my browser. However, when the message appears asking me to enter the password, you can just click "cancel" option or press 'x' it ignores the password and lets me in the browser, essentially rendering the purpose of the password useless. thus anyone can access my browser. i request you to fix this problem. Regards -SpideyKnight

Asked by Spidey Knight 1 week ago

Last reply by cor-el 5 days ago

about:config settings questions

1. In the past there was a restriction on the suggested number for "network.http.max-persistent-connections-per-server". Is that still the case? 2. Does prefs.js conta… (read more)

1. In the past there was a restriction on the suggested number for "network.http.max-persistent-connections-per-server". Is that still the case?

2. Does prefs.js contain all the altered about:config settings? Can I safely transfer "prefs.js" to other profiles in attempt to enable all those settings changes, instead of changing them manually, one by one.

Asked by noel_envode 5 days ago

Last reply by cor-el 5 days ago