All Products Support Forum

FF 110.0 - Dropdown menu in responsive design mode will not display more than 20 devices, regardless of how many are selected. Does not scroll, as in earlier versions.

I'm having trouble with my laptop battery and my laptop completely died. I got it working again but now Firefox doesn't have my logins for some reason. The Profile folder showed logins.json, logins.json.corrupt, and logins-backup.json. I changed logins.json to logins-old.json and changed logins.json.corrupt to logins.json like I saw in many solutions but that does not work. It just becomes logins.json.corrupt again. I tried the same with Logins-backup.json but still just changed to corrupt. I refreshed firefox but still the same. I made a new profile and copied the file and tried to get it to work there but still changes back to corrupt every time. I'm Windows 8.1 so there is no Previous Versions tab in properties so I can't go back to a previous version of the file. Is there ajny way to fix this and get my passwords back?

Hello,

Lately play buttons haven't been working, it may have started with the latest update. It works on YouTube videos but I can't start a trailer on IMDB or play a song on Bandcamp, and lots of other sites aren't working. Firefox 111.0 64-bit and Windows 8.1

I have search engines on the upper bar (Address?). Sometimes, not always, they appear on my desktop. They are annoying!. How do I remove them from appearing on my desktop.

As stated in title. I have ebay as one of my main page widget-thingys but have also tried typing in the address to the main search bar - it simply will not open, but will in Opera browser just fine. I also changed the address for the box to what it comes up as in Opera, but still won't work.

For the past few months, i have encountered regular tab crashes when a website has an on page video i try to access.Also, when trying to advance a You tube video or backtrack, the tab crashes. No other browser does this. I am reluctant to dump Firefox as i have passwords and bookmarks i'd like to keep. I did a refresh weeks ago that only worked for a short time.

• Firefox 110.0 (64-bit) (recent update from Firefox 109.0.1)
• Dell XPS desktop computer -NO CHANGE-
• Windows 8.1 -NO CHANGE-
• Other hardware and software -NO CHANGE-

From the Menu Bar, clicking the "Bookmarks" tab causes Firefox to list my bookmark folders and individual bookmarks along the left side of my screen. -NO CHANGE-

My list of saved bookmarks is large, and extends below the PC screen. I must therefore initially scroll to the bookmark I am interested in. I group bookmarks and frequently want to go to grouped bookmarks, one after the other. -NO CHANGE-

In previous Firefox versions (say 109.0.1), when I first scrolled down and selected a bookmark and went to that website, the NEXT time I clicked on the Bookmarks tab, the list would be at the last bookmark selected. (See Figure 1.) -PREVIOUS BEHAVIOR-

Now, with Firefox 110.0, the list of bookmarks always starts at the top (see Figure 2), meaning I have to manually scroll all the way down to the bookmark(s) I am interested in every time. -CHANGE-

This is inconvenient and annoying.

Is there a setting to control this behavior? If not, I am going to remove Firefox 110.0 and re-install 109.0.1 (if possible). (Please do NOT tell me this is the fault of using Windows 8.1. That excuse would be unacceptable.)

Can you tell me how to copy and transfer firefox settings, logins, and bookmarks from a P.C. that will not run via the O.S. ( Windows 7 ) I am wanting to copy from, but the hard drive is intact and accessible via an older O.S. ( Windows Vista ). I would like to transfer the FF stuff via copy to flash drive to temporarily transfer to a Windows 8.1 OS. The Win7 and Win Vista are installed on two seperate hard drives, and Vista still works and accesses the Win 7 Hard drive. Not sure about some kind of security or access allowed messages I get though.

why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which means I have to sort all emails out over and over all day long. Why?

I have just applied a firefox update, and I notice that I can no longer touch scroll the bookmarks dropdown menu with one finger, only with two. The single finger is set to select. Is there any way to change this and return to one finger scrolling of the dropdown menuu ? Thanks in Advance.

Using the hotels.com, I cannot complete the booking. The caches are empty, all cookies deleted; still the same: "Sorry, we’re having some trouble at the moment. Please try again. There are some problems with the form that need to be corrected. Please check the highlighted fields." Naturally, all fields are properly filled, the highlighted field is the c. card security number, that is defaults to blank when the booking confirmation button is pressed. I have to admit, I did try two other browsers and three computers and an android phone. All the same. Again: nothing in the caches, no cookies are present. The only "advise" that hotel.com was giving is the empty the caches. I even re-loaded the Firefox just to make it sure that it has the newest updates Simultaneously, I do not see on the Internet that others having the similar issue. Could you please point me to the right direction/ Thank you in advance,

Paul

Hi, I receive every week a newsletter, where are listed special offers more info, etc. Firefox always blocks this page and redirect it to 404 page of this website. However, when I copy the same link from the newsletter and load it to Chrome, there is no problem. Here is the example: 'Actual Link: 'https://www.newsletter.reallusion.com/click.html?x=a62e&lc=K7G&mc=b&s=wm4&u=v&z=SOOKj4J& Result in Firefox: https://www.newsletter.reallusion.com/error404.html This is very annoying and makes me to want to switch to Chrome as a default browser unless there is an option in Firefox how to fix it.

Please let me know

animall14

The blocking of mixed content is stopping me from using Ebay. I can't expand photos of items or look at any a additional photos . Most importantly I can't bid. Which is VERY, VERY, VERY frustrating and annoying.

I have followed your help guide as to how to turn off this annoying feature, but they are incorrect!

When I get to the appropriate screen which say 'You are not connected securely...' the tab to turn off blocking protection for mixed content is missing. It doesn't exist! Consequently I can't tun it off and can't bid or look at photos on Ebay.

Please correct this asap please.

Almost as soon as the most recent Firefox update, 109.0, happened, I began having this half tab showing up on the far left of my tabs bar for some site - https://deal2coupon.com/all-stores/ebay.com.

What the hell is this? Did it come with the update? I've searched all over the internet and all I find are all the top Google search returns are directed to that site as if they are a wonderful site and they will do their best to tell you that's true. Bah! Humbug! I even checked https://reports.adguard.com and all it says is it's not on any black list they monitor. (YET!)

How do I get rid of it? Who do I report it to?

Hello there people. Before we get started a little info on me. I am old, decrepit and broken plus a little bit of a moron. Now we have that out the way here is my problem. I have a fairly old windows laptop running 8.1. I am absolutly certain that Microsoft are deliberately sabotaging it so it will no longer work! Not to much of a problem as my brother has given me a Mac. My problem is when I try to sync things on the Mac. Everything seems to be in a different place or hidden on the Mac. Is there a way I can get firefox to look exactly the same on the Mac as it does on windows?

If you need any more info I will gladly supply it if I can.

Many thanks Mark

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new device when it recognizes my email

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109.

The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1920x1200, so both are 16:10.

If I duplicate displays and just use the external monitor, which is what I have always done, Firefox renders all text as very blotchy, like a printer that is running out of ink.

Edge looks fine on the external monitor. I installed Chrome and it also looks fine.

I have a attached some sample images. I used my phone to take photos of the monitor. I noticed that if I used the Windows Snipping Tool or FF's built-in Take Screenshot that the image was darker and clearer in the selection box than when it's normally displayed.

I read a lot of comments on forums about various setting changes to try in about:config under gfx.font_rendering. Many folks say that has helped them. I tried lots of those setting changes, but none of them helped.

Also in those forums some folks said there was a change in rendering from FF 108 to 109, so I installed FF 108 but it looks no better.

Since I normally just use the external monitor, when I looked at the laptop, I suddenly noticed that Firefox on the laptop display looks fine.

Some online searching suggests using "Extend Display" in Windows if the laptop and external monitor resolutions do not match. I tried that and then Firefox looks fine on the external monitor. The laptop senses the different resolutions, it seems, and changes something that helps Firefox.

I prefer just using the external monitor. Duplicating the display is an option, though not my first choice. My other options are: Buy a new monitor with 2560x1600 resolution, except that I just bought this monitor recently so that's wasted money. Return the laptop since I've only had it 2 days and get one with a 1920x1200 display. I had considered one of those, but it was more expensive and opted for this one.

I'm trying to understand why this would only affect Firefox and not Edge or Chrome. Are there any ideas on that and if there is a way to remedy it?

Thanks, Ross