All Products Support Forum

Google searched stopped working in Firefox version 113.0.2. I have tried all the fixes suggested and nothing has worked. Any other suggestions or do I just stop using Firefox?

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolled location and now this capability has been lost.

Any suggestions.

Hi: Is the World Wide Radio add-on a Mozilla approved, supported add-on ? I can find no way to address comments with them, nor seek support. All that said, I've grown to adore Mozilla's products even though I'm a newbie with all things digital; thanks so much. I am disabled and limited to disability income only; as such I can never afford to support monetarily to my satisfaction.. it is what it is. I do so appreciate the work done by so many contributors. I find that I do need more support to feel comfortable and proficient with all the Mozilla products. Currently I use the Firefox browser and add-ons / and Thunderbird as an email client. Gratitude always and best regards, DN

I loved Firebug and really miss it a lot. The one thing I have a had time with and having to "type manually" is when I select and element in Dev Tools related to CSS. When an element is highlighted and I click the + sign, it does not present the exact CSS code. See screenshot.

In Firebug, I could click that and the + sign and that same exact code would appear on the right. But it does not. It's some modified version and I always have to update the code.

If there something? Also, in Firebug, I could right click that element at the bottom and copy it. I cannot do that. It doesn't allow me to copy it.

This is really slowing me down and I don't like to use a lot of add-ons in the browsers. Thanks in advance.

the start up section is not working every time i open firefox its blank again .all i want that whenever i start or open firefox i want to resume my work but its all goes everytime i open firefox all the previously open tabs are goes every time please fix this issue i have the open previous window option on but it still clear the tabs why

If a printable view is created from a website, firefox won't allow it to print to a PDF. I tried same feature on Google Chrome and it works. What am I doing wrong.

BTW, printing to a PDF worked not long ago, but stopped within the last couple of months.

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). Nor can I drag it to the toolbar from where I find it when I look under triple bar/addons and themes in the upper right corner of the toolbar. Where else should I look to find it?

G'day Folks,

I have an issue whereas Firefox 113.0.2 does not display website correctly using Win 8.1e or Win 10 Pro. Firefox 113.0.2 does not display website correctly The site has a Date and Time line with a colour line underneath it, "The current AU EST Date and Time in Tanilba Bay Australia is - June 1st, 2023 2:34:07 PM" "PC-Bug Fixer draws the line" that refuses to show centred.

Google Chrome, Internet Explorer, Bing, etc. all show these items correctly, i.e. centred under the headers above it, but not Firefox 113.0.2.

I have deleted all the History, cache(s), etc., but reloading still fails to show these items as being centred.

Any Ideas please on what I have forgotten to do to fix this anomaly please?

Regards Roger Hass / PC-Bug Fixer now in Tanilba Bay NSW 2319 Australia

I recently tried to log into my Firefox account on a new PC I am building. I have Bitwarden as a PW manager and I use the 2FA inside of the paid version as much as a possibly can. I have it setup for Firefox but no matter what I did I could not get past Firefox's account 2FA page it kept giving me a wrong password. I saw that Firefox has a list of authenticators that will work(https://mzl.la/3p8DJls), is Bitwardens 2FA function not capable of working with Firefox accounts?

I've been using firefox for last 15 years now to do my online banking with RBC. As of 2 weeks ago it has failed to open online banking on the RBC website. Google chrome however works. When speaking to RBC customer support they say it is a problem with firefox and will likely go away once firefox updates to a newer version.

Hope you can help with this issue since my browser of choice is firefox. Thanks

Hello,

Each time I start my computer and launch FireFox I am greeted with the "Welcome" page as if it was the first time I launch it. My extensions do not load and I have to manually turn them off and on again for them to load properly. The permissions I gave them previously need to be reconfirmed.

It's as if FireFox doesn't remember me at all. It wouldn't be that problematic if not for the issue with the extensions.

I've searched far and wide and couldn't find any solution to my problem. If anyone has any tip I'd be grateful, I already forgot half of what I've already tried but I'll let you know.

Thank you ! :)

after the latest round of updates, my extension tabs (upper right) for approved and secured extensions has vanished. there is one in particular that I want in the extension area (see image 1)

I found them tucked away in another tab (upper right corner) the jigsaw puzzle piece.

is there a way to put the extensions that I want back on the extension area (upper right corner of browser window)? (see image 2)

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva