All Products Support Forum

Purchased new laptop with Windows 11 Installed. Can't seem to get Microsoft TEAMS software to function on this Operating System. get a fault when I try to log in. Fault code says "Unable to join meeting. Check URL and try again." Please note; seem to have issue with Microsoft not accepting my normal use email account address. Don't even get this far on normal account. Only when logged in on a Microsoft email account does this fault code come back. Please note: Computer sending this request from, not unit having problems with. Seem to have issue on this unit also. Not sure 100% if same problem. This computer, Win 10. Problem computer Windows 11.

The page at https://www.meetup.com/Silicon-Drinkabout-Cambridge/ looks normal except that all the events say "needs a location" although they have a location assigned. If I click on any of them it just says "502 bad gateway". The site works fine in Microsoft Edge.

Why cant i see my firefox password when i am logged into my account? if i anted to change it i wont know what it is as i selected the suggested pasword from firefo

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

I like to use Firefox for my email. I log in to Firefox with User and Password. Like to use my existing email which is with COX: d.stute@cox.net. What I have to do to get my email using Firefox? Dieter Stute

hello. when I sign in to a web site, I get the popup to save password I save it, but it isn't on the saved password page, does anyone know how to get it on that page

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

I get this when connecting to the National Lottery. How can I permit connection? Secure Connection Failed

An error occurred during a connection to www.national-lottery.co.uk. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Hello. All of a sudden i have been getting prompts just before completing gmail sign is asking if i want to switch to html or default.I chose default,tried to sign in again,and got this legacy version of gmail with messages being listed in html format which is brutal.What caused this ? how do i get it back to the way its always been? Whats going on with this,and why is this even happening? Its also saying i used a tablet or mobile device to sign in twice,and i dont ever do that. How can i get it back to the way its always been? Have tried googling all of this but it happens on its own,and sometimes it doesn,t after i sign out of the html ,and reboot,but its unpredictable,and its like stuff has been altered. Thankyou.

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password.

I then noticed that it wasn't filling in passwords automatically.

My primary password has disappeared as well as my stored passwords. When I try to set a primary password it tells me that it can't change the password.

I tried creating a new profile and that didn't fix it.

I can use firefox on other devices and all the information is there. But I can't get my passwords on my primary PC.

How do I fix this?

i'm running Firefox 105.0.1 (64-bit) on a Win 11 PC.

Hello, I opened my browser and i put in my primary password which is xxxxxxxxxxx or xxxxxxxxxx and 5 seconds later they both dont work i dont know what happend but i need help

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.