Showing questions tagged: Show all questions
  • Archived

new update caused bug on Android

With this new update when I move my tabs around up or down in the tab section it is 2x slower to move them then before the most recent update . In addition to this my ta… (read more)

With this new update when I move my tabs around up or down in the tab section it is 2x slower to move them then before the most recent update . In addition to this my tabs will glitch out ,teliport ,unselect themselves then go back to where they where also sometimes get stuck in the background between multiple tabs.

How to fix seems more of a update bug

Asked by Boring,ScentByMusk 10 months ago

Last reply by Paul 9 months ago

  • Archived

Frustration with Tab Behavior in Firefox iOS App

Dear Firefox Team, Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfull… (read more)

Dear Firefox Team,

Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfully, I don’t lose the webpages I was browsing or my browsing history, but it’s quite frustrating to have to go to the tabs section of the app and reopen them manually every single time I switch between apps.

I believe that this behavior could be improved to enhance the overall user experience. It would be fantastic if the Firefox iOS app could retain the open tabs, similar to how other browsers on iOS handle this situation. This would save users valuable time and provide a smoother transition between apps, which is especially important in today’s fast-paced digital environment.

I wanted to bring this issue to your attention in the hopes that it could be considered for a future update to the Firefox iOS app. I believe that making this adjustment would make Firefox even more user-friendly and help retain users who value a seamless mobile browsing experience.

Asked by Michael Weick 10 months ago

Last reply by Paul 10 months ago

  • Archived

Can't view tabs in tool bar on Fold 5, Please Help

I opened Firefox on my fold 5 and I can't see my tabs...I only see a small box with a number that represents the websites I have open. If I click that numbered box a wind… (read more)

I opened Firefox on my fold 5 and I can't see my tabs...I only see a small box with a number that represents the websites I have open. If I click that numbered box a window opens showing me all the tabs still open. I would like to view my tabs the old way...the way it was when I fell in love with Firefox. Is it not possible with fold 5 or am I doing something wrong???

If I open chrome however it does display all tabs in toolbar menu area. I could just use Chrome but as mentioned I would rather stay loyal to Firefox.

Thanks in advance, Mike s

Asked by fst2015 10 months ago

Last reply by Paul 10 months ago

  • Archived

Session loss repeatedly

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many t… (read more)

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Asked by fatimouna 10 months ago

Last reply by Paul 10 months ago

  • Archived

Sudden problem

Hi, All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't o… (read more)

Hi,

All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 10 months ago

Last reply by Nova 10 months ago

  • Solved
  • Archived

Firefox for iPadOS tabs

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep do… (read more)

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep doing it!

Asked by Dale 10 months ago

Answered by Paul 10 months ago

  • Solved
  • Archived

Unable to rearrange tabs on Firefox Nightly for Android.

Previously I was able to rearrange the tabs in Firefox Nightly for Android in what ever order I wanted. This appears to no longer be the case after I updated it. I am ask… (read more)

Previously I was able to rearrange the tabs in Firefox Nightly for Android in what ever order I wanted. This appears to no longer be the case after I updated it. I am asking to see if this is a bug, or said feature was removed on purpose.

Asked by Jaoheah 11 months ago

Answered by TyDraniu 11 months ago

  • Archived

page reloading

I'm using firefox nightly for android currently, but had this issue with regular version as well. Every time i switch back to firefox it reloads the webpage, often causin… (read more)

I'm using firefox nightly for android currently, but had this issue with regular version as well. Every time i switch back to firefox it reloads the webpage, often causing data loss, video disruption, etc.

Example: log in using a code we sent to email. Go to email to get code, come back to firefox, page reloads, have to start over.

Is there a way to turn this feature off? I'm also often in zones wlth poor connection so the reload can be slow to impossible.

I am daily frustrated with this. I would switch browsers to avoid it if i thought there was a better choice.

Asked by feralyumi 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firefox reload page when switching between apps & return to Firefox

The bug is when I am browsing website like a payment page, when I switching between the apps and return to payment page, the firefox will refreshing the page automaticall… (read more)

The bug is when I am browsing website like a payment page, when I switching between the apps and return to payment page, the firefox will refreshing the page automatically and payment will get fail error.

Asked by Mohsen 10 months ago

Last reply by Paul 10 months ago

  • Archived

Deleted all tabs

Recently I opened the app to find my 50+ tabs gone. No crash, no update, no shut down. I painstakingly found about 5 of the tabs I’d lost, came back to the app (never clo… (read more)

Recently I opened the app to find my 50+ tabs gone. No crash, no update, no shut down. I painstakingly found about 5 of the tabs I’d lost, came back to the app (never closed the app) and discovered those gone. Again. With no explanation. I’m pretty angry about this.

Asked by cali.g.swan 10 months ago

Last reply by Paul 10 months ago

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  • Archived

sudden problem

I also posted this under "Tabs." All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I p… (read more)

I also posted this under "Tabs."

All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firefox tab

Why doses back gesture doesn't delete the current tab. Whenever I go back to homepage it creates new tab and by the time I knew there are multiple tab that I need to clos… (read more)

Why doses back gesture doesn't delete the current tab. Whenever I go back to homepage it creates new tab and by the time I knew there are multiple tab that I need to close now. Back gesture should delete the current tab when we wanted to go to homepage. Chrome has this feature and Firefox should have this too. I just switched from that's why I am asking. Please guide me.

Asked by M_TariQ.B 10 months ago

Last reply by Rocking Cat 10 months ago

  • Archived

websights loading on their own.

Every time I open Firefox there is 1 to 10 or web pages loaded that I did not load before closing Firefox. This was happening on Chrome web page so I deleted or uninstall… (read more)

Every time I open Firefox there is 1 to 10 or web pages loaded that I did not load before closing Firefox. This was happening on Chrome web page so I deleted or uninstalled it. I only use Firefox because any program I use will work with it, without any problems. How do I stop this from happening? These appear to be spam sites. Thank you Timothy

Asked by TIMOTHY 10 months ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

tabs keep closing

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my… (read more)

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my cached and nothing has solved this issue.

Asked by cnicgus 10 months ago

Answered by Paul 10 months ago

  • Archived

Tabs vanishing nightly

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open,… (read more)

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open, but today it was well under 20 and it still every tab vanished and i had to go digging to find the windows i was keeping to read, listen to music, and last few times i lost a lot of art references and recipes i never found again. Finding the ‘need to haves’ in history only works for tabs i kept outside of private browsing, and looking for the lost tabs is well over an hour for only 10-13 tabs to be found since i look up a lot of random things. Am beyond wits end as i spent three hours up late trying to fix it, only to spend another two trying to fix it when it happened again

Asked by animalsrox22 10 months ago

Last reply by Paul 10 months ago

  • Archived

All my tabs keep vanishing

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't … (read more)

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't in the 'recently closed', I have triple-checked that I turned the inactive tabs setting OFF (and they aren't there), I just wake up and all my tabs are gone. Unlike others whose tabs vanish, it doesn't seem to be related to the app updating, it just happens randomly with no warning. Firefox is the best web browser for me, but this is making me consider switching back to safari for mobile because I cannot stand this. I really want to continue being able to use firefox for mobile. Please, can anyone help me figure out where my tabs are going and why?

Asked by TheLuckOfTheClaws 10 months ago

Last reply by Paul 10 months ago

  • Archived

Lost tabs/sessions

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. I… (read more)

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. If they were marked inactive I have no way to access them. I have no idea what happened but it’s really frustrating as between the two times this has happened I have lost probably 150+ tabs.

Asked by jokohn 11 months ago

Last reply by Paul 10 months ago

  • Archived

All tabs disappeared from one session to the next

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. Th… (read more)

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. There is nothing available in “history/recently closed”. My regular history appears to be intact, as are my bookmarks. I don’t have the “inactive tabs” setting switched on so they shouldn't have been moved because of that.

Is there any way to restore my open tabs? I had around 90 of them and would be very sad if they’re lost forever.

There has also been an annoying bug recently where whenever I open the app it opens the very first open tab, instead of the one I last used (which is what I have in my settings).

Asked by Nightsgrow 10 months ago

Last reply by Paul 10 months ago

  • Archived

So many of my tabs are appearing blank when i navigate back to them and refresh is not working to make the site as well as forward and back history reappear ios 116.0 (33174)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title show… (read more)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

Asked by abhav7 11 months ago

Last reply by Paul 10 months ago