Old man (86) needs help

While this note is probably the wrong way to ask for help for which I apologise, I am moving from Seamonkey to Firefox and Thunderbird. I have managed to get Firefox to … (read more)

While this note is probably the wrong way to ask for help for which I apologise, I am moving from Seamonkey to Firefox and Thunderbird. I have managed to get Firefox to work but don't know how to get my Seamonkey e-mail moved to Thunderbird.

If some kind soul could point me to a place or person where I can get detailed instructions on moving my e-mail from Seamonkey to Thunderbird, I would be incredibly appreciative. Again, I know I am probably asking this question in the wrong forum, but I have tried everything I can think of with no usable result. I ask that whoever reads understands getting up in years is frequently a difficult process. Oh yes, I go back to the early Netscape days as a user.

Thanks, in advance, for any and all assistance.

Asked by office809 16 hours ago

Last reply by Matt 12 hours ago

How do you back up the LOCAL folder emails?

I have always kept old emails in the LOCAL folders for security reasons not having all my info on a server somewhere that could be comprimized/stolen/scammed. I am now o… (read more)

I have always kept old emails in the LOCAL folders for security reasons not having all my info on a server somewhere that could be comprimized/stolen/scammed. I am now on Yahoo and have heard security is not the best so I am not sure I want to put all these files on their servers. Now, however, as my PC is getting old I am afraid it could crash, I assume I would loose all those emails-correct?. If I go into my TB Profile and find the Mail/Local Folder I can copy and paste it to a flash drive. Would that be the recommended way to back up? If I did this process a month from now would it, like a file, ask me to overwrite what is already there and add anything new? If my PC did crash, could I do the reverse and copy and paste that flash drive Local folder into my new TB profile? Thank You.

Asked by OldBob2 14 hours ago

Last reply by Matt 12 hours ago

Email filters not working

Like all of us, I get bombarded with spam emails. So I set up filters to separate the "definitely spam" from "possibly spam". I've been doing this for many years now. But… (read more)

Like all of us, I get bombarded with spam emails. So I set up filters to separate the "definitely spam" from "possibly spam". I've been doing this for many years now. But recently, maybe for the past few months, I'm finding that these blacklist filters aren't working anymore. The filtering failure seems to be getting worse as time goes on. And, yes, I do a match on "any", but that still doesn't work. As I said above, my filtering rules used to work just fine, but possibly a new Thunderbird update several months ago broke filtering?

Also, is there a way for filtering on the message content URL? I find that sometimes that's the only way to distinguish spam.

Asked by Don Peters 3 months ago

Last reply by Matt 12 hours ago

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 1 day ago

Last reply by cor-el 12 hours ago

SMTP suddenly stopped working

Hello, So - SMTP suddenly stopped working in our whole company. We are using Gmail accounts configured with Thunderbird for a few years already. It's all been working un… (read more)

Hello,

So - SMTP suddenly stopped working in our whole company. We are using Gmail accounts configured with Thunderbird for a few years already. It's all been working until an hour ago.

Tried deleting and adding accounts, changing authentification to google app passwords etc.\

SMTP servers do have different descriptions.

Just configured an account in outlook and it works out of the box, so I'm guessing it's got something to do with Thunderbird settings, but we didn't change anything, and especially that we have 8 PCs and it stopped working on every one of it.

The error I get when trying to send a message is:

"Sending message failed. The message failed to send because it failed to connect to the outgoing mail (SMTP) server "smtp.gmail.com". The server may be unreachable or not accepting SMTP connections. Please verify that your outgoing mail server settings are correct and then try again or contact your server administrator."

(translated from polish).

Best regards.

Asked by Mateusz Makar 23 hours ago

Last reply by Googlethunderbird 13 hours ago

Mobile firefox new update suggestion

Home screen custom wallpaper selection, new themes ( blue, white or smth else ), new open tabs section style. Please bring a few more features like this, because Firefox … (read more)

Home screen custom wallpaper selection, new themes ( blue, white or smth else ), new open tabs section style. Please bring a few more features like this, because Firefox can be made much more beautiful (I think so). Especially custom wallpaper should come as quickly as possible. This is just one user's opinion, I hope you take it into consideration.

Asked by Abdullayev 22 hours ago

Last reply by Paul 15 hours ago

delay opening websites

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then be… (read more)

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then begins loading the content. It behaves on win 10 and android devices. Upon refreshing Firefox on win 10, it got faster, but reverted. Unchecked wait for secure sites doesn't help.

Asked by Richard 15 hours ago

Last reply by Paul 15 hours ago

Cannot move Thunderbird from Windows to Mac

I tried a few times to copy the thunderbird folder from my windows machine to my mac machine but every time I start Thunderbird after that it just creates a new profile f… (read more)

I tried a few times to copy the thunderbird folder from my windows machine to my mac machine but every time I start Thunderbird after that it just creates a new profile folder and ignores the existing one which was already copied. Any help and insight will be greatly appreciate it!

OS: Windows 10 and Sonoma

Asked by petar.dopchev 1 day ago

Last reply by david 15 hours ago

error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. … (read more)

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. Laptop was then shut down and turned off for aprox. 1 hr. I then turned it back on and tried to open Firefox and it again asked to allow Firefox to make changes to my computer to which I clicked Yes. It then would not open and this error came up. error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

Asked by Louie Oster 17 hours ago

Last reply by TyDraniu 16 hours ago

Converting a Firefox PDF to a regular PDF

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically… (read more)

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically Firefox pdfs. All attempts to convert this file to a regular pdf have failed. Please help!

Asked by parker.here 16 hours ago

Last reply by TyDraniu 16 hours ago

"You've launched an older version of Firefox" Help! I can't get any of my data...

I installed a dev version of Firefox to test a plugin. Then I uninstalled the dev version, but now none of my profiles on the regular version work... Please help me, I … (read more)

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.


Thanks you and please help!

Asked by tentacoolstuff 19 hours ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 18 hours ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Threads

Trying to all threads to come up when I click on a new email as a default. Already did this:- settings>general - scroll down to config editor - enter mailnews.defau… (read more)

Trying to all threads to come up when I click on a new email as a default. Already did this:- settings>general - scroll down to config editor - enter mailnews.default_view_flags and change value to 0. Does not work!

Asked by ies1 1 day ago

Last reply by Toad-Hall 18 hours ago

Intermitent SMTP errors

We have recently moved to a new mail server. We currently have about 20 Thunderbird email clients on Windows in an office location and a macOS home machine. On all machin… (read more)

We have recently moved to a new mail server. We currently have about 20 Thunderbird email clients on Windows in an office location and a macOS home machine. On all machines email is configured to use IMAP on hostname.com port 993 SSL/TLS with Normal Password and SMTP on hostname.com port 465 SSL/TLS with Normal Password.

The home machine is working 100% with no issues, it does have a much faster and lower latency internet connection than the office machines.

Many of the office machines are experiencing intermitent SMTP error messages when sending, intermitent, "unable to save mail in the Sent folder of the Inbox", messages and intermitent unable to move messages between folders.

I have checked and double checked the settings on affected machines - however, I believe a settings issue would result in nothing working, not intermitent functionality. Plus all is working fine on the home machine with the same settings (different OS, but ports and security settings all dictated by server).

With one client behaving properly, the server likwise behaving properly when addressed by the working client and the intermitent nature of the problems we are finding, I suspect we have some sort of network issue. Somthing timing out or a firewall/AV software causing a delay.

I have increased mailnews.tcptimeout on affected machines to 250 based on a forum article but this has had no effect (No idea of units here but if it is seconde then I am not supprised - the SMTP errors, when they happen are almost instantanious).

Any ideas on how to trobleshoot this problem further - The problem seems to get worse through the day, although that may just be peoples tollerance of an intermitent issue going down.

Asked by rob.garner 2 days ago

Last reply by sfhowes 18 hours ago

Profile switching

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily brows… (read more)

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily browser. I wanted to explore firefox, its great actually, except 2 things which might need me to switch back to chrome or brave.

1. it don't have fu**king Profile switch, I mean i use 11 Profiles On Chrome, most people still use 2-4 profiles, how can we move to a browser that dont support profiles. I know we can add profiles by "about:Profiles" I tried it. It worked but guess what? To switch profile i have to manually go to that page to launch it. So much time consuming and frustrating. Why not simply add a btn on profile pic like chrome to switch profiles?

2. Add-ons is good thing, but there should be a way to install things from chrome web store, i not found any.

If firefox can fix these two things firefox can simply grow back to 30+ % market share, but if not people will just test l;like me and go.

Asked by Amanullah 2 days ago

Last reply by TechHorse 22 hours ago

email

my emails for my Spectrum.net account are not being received as of 6-24-2024. other email accounts still work OK. How does this get fixed? … (read more)

my emails for my Spectrum.net account are not being received as of 6-24-2024. other email accounts still work OK. How does this get fixed?

Asked by rrkaxent 1 day ago

Last reply by Toad-Hall 23 hours ago