Showing questions tagged: Show all questions

Pics & PDFs copied in error to Google OneDrive - so how to access them via Firefox so as to delete?

How do i access Google OneDrive via Firefox so as to delete my sensitive personal info such as financial PDFs and personal pics, which involuntarily got copied to Google … (read more)

How do i access Google OneDrive via Firefox so as to delete my sensitive personal info such as financial PDFs and personal pics, which involuntarily got copied to Google OneDrive thru an erroneous mouseClick?

See, when i keyword search online, it states that Google Drive can be accessed via one's browser for purposes of accessing/deleting one's files. (Frankly, i don't even know if OneDrive is GoogleDrive? Is it?

It's upsetting to me that Google has loads of my personal info, because over the years everyone has been saying "Use Gmail", and so i made that my main email due to convenience. But Google now has, for example, some of my personal home photo's and private financial PDFs, all because I absentmindedly clicked my mouse on a risky part of my email attachments, not realizing that would transfer the JPG (or PDF) to Google OneDrive.

I believe this started happening ever since they imposed the New Gmail without giving us a choice. Prior to that, when i used HTMLgmail, i don't recall this happening when i clicked attachments. With Simple HTML, if i clicked an attachment, i saw a photo. It didn't INVOLUNTARILY auto-transfer my pics/pdfs to Google OneDrive, which precisely reminds me of automatic faucets and towel-dispensers and light-shutters in public buildings, all of which are human-unfriendly.

Asked by Ann&nymous 2 hours ago

Problem: Persistent 150 KB of Cached Web Content

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Dat… (read more)

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?

Asked by J.R.W4 3 hours ago

Credit Union web page will not load correctly. Company says it is your software. Please fix.

Mission Federal Credit Union account page loads but does not allow account info to load. Mission Federal tech say it is a problem with Firefox. Please fix. same problem t… (read more)

Mission Federal Credit Union account page loads but does not allow account info to load. Mission Federal tech say it is a problem with Firefox. Please fix. same problem through two updates of your software.

Asked by lrichards12 4 hours ago

Cursor transparent when hovering over a YouTube video

My (custom) cursor has recently started being transparent when I hover over a YouTube video. On darker colors it's fine, but on white it's straight up invisible. I tried … (read more)

My (custom) cursor has recently started being transparent when I hover over a YouTube video. On darker colors it's fine, but on white it's straight up invisible. I tried recording it, but the recording doesn't capture the transparency. This didn't happen before, I changed nothing.

Asked by Mei Yuri 4 hours ago

Ive lost my information that sync used this email.

Hi there, im itsmebro@duck.com i need ur help, cause ive lost my information that synced with this account. such as password n bookmark. this what ive done tried to so… (read more)

Hi there, im itsmebro@duck.com

i need ur help, cause ive lost my information that synced with this account. such as password n bookmark.

this what ive done tried to solve:

read some of this article https://connect.mozilla.org/ https://support.mozilla.org/en-US/products/firefox/sync-and-save n this is most accurate https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

but its not help. i try another way, im try to login with another email that sync before with firefox. its can sync.

i spend much time in firefox. in windows or some of linux os.

i hope i get any solutions for this. Thanks a bunch

Asked by itsmebro 8 hours ago

Lost Recent activity on homescreen.

I have lost recent activity on home screen. There are blank tiles but nothing is being added.Hovering over tiles nothing happens. How do I get recent activity to appear a… (read more)

I have lost recent activity on home screen. There are blank tiles but nothing is being added.Hovering over tiles nothing happens. How do I get recent activity to appear again ?

Asked by chicramsay 10 hours ago

major bookmark problem

i have made a major mistake trying to manage my bookmarks i need to delete all bookmarks and restore previous settings but every time i try to delete files or restore pre… (read more)

i have made a major mistake trying to manage my bookmarks i need to delete all bookmarks and restore previous settings but every time i try to delete files or restore previous book marks firefox freezes. i have manged to copy bookmarks menu into other bookmarks and then copy other book marks back into bookmarks menu multiple times. have probably set a record for most book marks as i had over 1.3 million. i have managed to delete a lot of folder but i cant do anything with the ones i left without freezing

Asked by robertpinner 13 hours ago

Video Playback Errors

For several months, Firefox has been unable to play videos from various different websites, including Netflix, Paramount Plus, Youtube, and others. I've turn off VPNS, r… (read more)

For several months, Firefox has been unable to play videos from various different websites, including Netflix, Paramount Plus, Youtube, and others. I've turn off VPNS, reset my internet router countless times, cleared cache/cookies, flushed DNS, updated firefox, updated my video drivers, updated windows, disabled extensions (including adblock), opened Firefox in safemode, and reset hardware acceleration. This is not an issue on chrome or edge. Some of the error messages include: Netflix F7351, Paramount Plus 5000, and error code 102630. Youtube mostly doesn't work on livestreams, and says that my browser isn't compatible.

Asked by Tish 20 hours ago

Last reply by Tish 19 hours ago

Unable to setup default option while download new file types

Dear supporter, our firefox is managed by our company, while download file, not sure why some file type could not setup default option, due to no check box "Do this autom… (read more)

Dear supporter, our firefox is managed by our company, while download file, not sure why some file type could not setup default option, due to no check box "Do this automatically for files like this from now on", could you share how to fix ? Thanks a lot.

best regards/hing

Asked by HING.CHEN 1 day ago

How can I resolve issues with video streams from Facebook Workplace?

How can I resolve issues with video streams from Facebook Workplace? This issue doesn't happen in Chrome. When I stream video in Facebook Workplace, the video stops fre… (read more)

How can I resolve issues with video streams from Facebook Workplace?

This issue doesn't happen in Chrome. When I stream video in Facebook Workplace, the video stops frequently and becomes poor quality at times. I have recommended performance settings enabled, using hardware acceleration.

Asked by psmithvonage 1 day ago

A lot

Hey all, Before I go to far, here... Firefox version 127.0.2 (64-bit) Windows 10 Version 10.0.19045 Build 19045 Extensions - Malwarebytes browser guard. What I've done: … (read more)

Hey all, Before I go to far, here... Firefox version 127.0.2 (64-bit) Windows 10 Version 10.0.19045 Build 19045 Extensions - Malwarebytes browser guard.

What I've done: Cleared cache, history, etc. etc. ran multiple system scans restart app restart windows

So how do I keep Firefox from opening pop-up for about:config? That's right, There are pop ups that firefox allow to open new tabs, and its the about:config page.

Also, every time I start typing out google in the address bar auto suggest fills in googleleadservices or something like that. I already went through all the same steps above and more. I originally thought it was just opening one of the last pages I went to, but if I've "cleared" everything as per the way firefox has it set up, why would it have any history of what the last page was?

Asked by briandteel 2 days ago

Last reply by briandteel 1 day ago

Default search engine does not get imported from profile, resets to google

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not ge… (read more)

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not get transferred over and is still set to google

Asked by ducky 1 day ago

Unable to export Firefox bookmarks

Unable to export Firefox bookmarks. When I go to 'Manage Bk Mks' it states 'no items' (See attached Print Screen) yet all my bookmarks show in the left hand pane. … (read more)

Unable to export Firefox bookmarks. When I go to 'Manage Bk Mks' it states 'no items' (See attached Print Screen) yet all my bookmarks show in the left hand pane.

Asked by Pooh Bear 2 days ago

Last reply by Pooh Bear 1 day ago