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I can't set up Thunderbird to cope with 'modern authentication' on my Hotmail account, using a local Windows account on Windows 10

I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be read… (read more)

I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be ready for this, but I cannot follow the guidance at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

If I try to alter my existing Thunderbird Account Settings for my Hotmail account, the authentication method for Outgoing Server (SMTP) is shown as Normal Password but there is no option to change it to OAuth2. If I delete and recreate my Hotmail account in Thunderbird, I get an error message from Microsoft saying that I cannot log in because my browser is not set to allow cookies -- even though I believe I have set both Thunderbird and Firefox (my default browser) to allow cookies.

Asked by d_drysdale 2 days ago

Last reply by d_drysdale 1 hour ago

google is trying to make me sign in through their gmail account.

How can I stop Google constantly interfering with my usage of other programs. It wants me to sign -in with my gmail a/c. Not interested. Only just happened. Have been us… (read more)

How can I stop Google constantly interfering with my usage of other programs. It wants me to sign -in with my gmail a/c. Not interested. Only just happened. Have been using Thunderbird (and Firefox) without any problems for many years. I feel Google is trying stand-over tactics.

Peter Olsen peteranneke@bigpond.com

Asked by peteranneke 1 hour ago

Last reply by peteranneke 1 hour ago

Disable windows hello passkey prompt in firefox

Whenever I log into my amazon account, a windows prompt pops up telling me to use "windows hello passkeys" so I can log into the website using my windows pin/fingerprint.… (read more)

Whenever I log into my amazon account, a windows prompt pops up telling me to use "windows hello passkeys" so I can log into the website using my windows pin/fingerprint. I cannot find a way to stop this from popping up, and I do not want to be bothered by it. Is there a way to prevent this from showing? I can't find any solution online

Asked by Cecil 10 hours ago

TEAM VIEWER

TeamVIEWER icon showed up on laptop this morning - my regular Mac desktop screen missing, figured out it TV was appearing under Guest User. Then I made error of download… (read more)

TeamVIEWER icon showed up on laptop this morning - my regular Mac desktop screen missing, figured out it TV was appearing under Guest User. Then I made error of downloading installer thinking my son was wanting to help me clean up my lap top from afar because I am 80 and get very confused and had asked him for help because I don't understand the tech vocabulary. Anyway, I can't get rid of it. It had someone's PW (hidden) an ID and could be 'remote controlled'. I saw a yellow caution sign appear so I stopped trying to install. but now I get a TEAM VIEWER Package that won't delete or go away.

This is very scary to a senior because EVERYONE is warning us don't click on unknowns. No one has used my laptop. I live alone. It appeared by itself this morning. And it had a Safari icon but I use only Firefox.

Thank you.

Asked by Judith Kane 16 hours ago

Installing PFX certificate

When trying to load a PFX certificate into the latest version of Firefox on a new Windows 11 computer, the certificate will load just fine but Firefox will not offer prom… (read more)

When trying to load a PFX certificate into the latest version of Firefox on a new Windows 11 computer, the certificate will load just fine but Firefox will not offer prompts for things such as mark the key as exportable or enable strong private key protection. Tried the certificates in chrome and they work just fine.

This causes strong private key protection to be enabled by default and Firefox prompts for the security certificate as it loads each stage of the login screen. You have to select the certificate at least six times before you can get to a screen where you can enter your password for the site, and then you constantly have to select the certificate for every function of the web site thereafter.

Any work around for this?

Asked by cedarem 20 hours ago

Android Profiling

Why has my otherwise serviceable Firefox for Android suddenly begun redirecting my input of "nnnnn.com" to "https://www.nnnnn.com/sa/ar/Home.page.com" ; forcing me t… (read more)

Why has my otherwise serviceable Firefox for Android suddenly begun redirecting my input of "nnnnn.com" to "https://www.nnnnn.com/sa/ar/Home.page.com" ; forcing me to edit the url to include

" ... /us/en/ ... " in order to reach the English language website? 

I occasionally research Arabic language websites and those are rarely if ever Saudi Arabian as the redirect imposes. Update: Troubleshooting I did on Firefox Android shows that my issue is only in Private Mode. Typing the affected URL in regular mode gets me to the correct US English home page with no redirect to the Arabian version.

Asked by aa17 1 day ago

Protected Browser.

Switching to Protected Browser... COULDN'T LOAD XPCOM.!! it stopped a month ago and yet to get an answer , from you guys. It seems no one want to answer or try to find th… (read more)

Switching to Protected Browser... COULDN'T LOAD XPCOM.!! it stopped a month ago and yet to get an answer , from you guys. It seems no one want to answer or try to find the error issue. Uninstall firefox and reinstall!!! No by doing that you will lose all of your data thats attached to firefox anywhere from you bookmark to user names and so on, Thas not a good solution AT ALL!!

Asked by me2010_us 1 day ago

Last reply by me2010_us 1 day ago

Can't save passwords or sync

Hi! I've been having consistent trouble getting firefox to save my passwords. I'm signed in, have all the password-managing options enabled, and I import my passwords fr… (read more)

Hi!

I've been having consistent trouble getting firefox to save my passwords. I'm signed in, have all the password-managing options enabled, and I import my passwords from chrome (which I've wanted to stop using) but my saved passwords tab is always empty. The next time I use firefox and I'm logged out, it's all wiped clean. When I try to synchronize my settings and passwords after importing again, nothing happens when I click Synchronize.

I've restarted the browser many times, opened it in Troubleshoot Mode (here I was able to import, save my passwords and synchronize just fine), went on to disable all my extensions one by one, themes, and hardware acceleration, but when I opened the browser normally, the problem persisted. I don't know what to do at this point!

I'd appreciate some help, thank you.

Asked by vimeddiee 1 day ago

deleting autofill of email address on log in page

When I click on a link from thunderbird mail to a specific website, it takes me to a log in page in the specified website where the email is automatically filled in. In f… (read more)

When I click on a link from thunderbird mail to a specific website, it takes me to a log in page in the specified website where the email is automatically filled in. In firefox browser, I have cleared history for all time, including "form and search history", cookies, cache, browsing and download history, active log ins, site settings, and offline website data. I have deleted my log in for the specific website (the id and password for the site in settings, password section. In Thunderbird, I also deleted, in the Privacy and Security section, all "saved passwords" When I open up the page of the specific website in question, through Thunderbird, I continue to see on the log in page, that an old email I no longer use is entered automatically. When I type in firefox browser the same specified website, the old email address does not show up. That makes me think that the log in information is stored somewhere in Thunderbird, not firefox. What is the solution to remove this information whereever it has been stored?

Asked by David Zirin 1 day ago

Microsoft is changing the authentication method

Microsoft is changing the authentication method for outlook mail to OAuth2. I follow the guide provided to update Thunderbird, but my version of the program does not have… (read more)

Microsoft is changing the authentication method for outlook mail to OAuth2. I follow the guide provided to update Thunderbird, but my version of the program does not have OAuth2 as an option. My outgoing server is smtp-mail.outlook.com, but OAuth2 is not an option in the dropdown for authentication method.

Asked by loyall 3 days ago

Last reply by loyall 2 days ago

"Saved Passwords" - Thunderbird

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so t… (read more)

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so that made situation worse. Found "Saved Passwords" in Help->Settings where I was able to retrieve the -correct- p/w for one of the email addresses being actively used in Thunderbird and problem solved. When I went to find the correct p/w for the other email address, the account in "Saved Logins" was not there?? Was odd that the list did display email accounts I haven't used in years, but not the 2nd one that I use daily! I tried changing the p/w at AOL Mail, but that didn't work for either of my two accounts. Bottom line, why isn't lf82me@verizon.net showing up in the "Saved Passwords" in Settings?

Asked by lf82me 2 days ago

a reference to my account and identity

I need to know if this is a safe website for my identity as I've been a victimizing that and I don't need nobody knowing what I'm typing and what I'm googling so I say lo… (read more)

I need to know if this is a safe website for my identity as I've been a victimizing that and I don't need nobody knowing what I'm typing and what I'm googling so I say looking up on the Internet my phone is messed up and I'm taking it back to Cricket today because there was apps installed on my phone that I did not install the security issue and I need to know if this is legit and safe website to use to keep hackers out of my stuff.

Asked by Misty 2 days ago

OAuth2 - Passwords not reliably saved.

Having followed the instructions at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft… (read more)

Having followed the instructions at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d to update the security settings on my outlook/hotmail email accounts Thunderbird no longer reliably saves/enters the passwords. The password is saved in settings as that is where I copy it from to enter manually but why is Thunderbird not doing the entry as previously. It is not every log in and not always the same account, but regularly one or the other will come up with "enter your credentials" Also occasionally the credentials screen will flash on screen and then disappear, not necessarily for the account I am using at the time but one of the others. Any help appreciated Thanks Paul

Asked by Paul Moles 3 days ago

SSL_ERROR_INSUFFICIENT_SECURITY_ALERT

I'm trying to troubleshoot a connection error and cannot find anything about 'SSL_ERROR_INSUFFICIENT_SECURITY_ALERT'? What is this trying to tell me exactly? Is there… (read more)

I'm trying to troubleshoot a connection error and cannot find anything about 'SSL_ERROR_INSUFFICIENT_SECURITY_ALERT'? What is this trying to tell me exactly? Is there documentation or a debugging switch to elaborate this error, or is it really necessary to dig into the source code to find out about this? Even mozilla search and google comes up empty.

I'm running 115.12.0esr on Linux. I have another Linux system running 115.7.0esr that has no problem connecting to the same URL.

Thanks!

Asked by pj12 3 days ago

A lot

Hey all, Before I go to far, here... Firefox version 127.0.2 (64-bit) Windows 10 Version 10.0.19045 Build 19045 Extensions - Malwarebytes browser guard. What I've done: … (read more)

Hey all, Before I go to far, here... Firefox version 127.0.2 (64-bit) Windows 10 Version 10.0.19045 Build 19045 Extensions - Malwarebytes browser guard.

What I've done: Cleared cache, history, etc. etc. ran multiple system scans restart app restart windows

So how do I keep Firefox from opening pop-up for about:config? That's right, There are pop ups that firefox allow to open new tabs, and its the about:config page.

Also, every time I start typing out google in the address bar auto suggest fills in googleleadservices or something like that. I already went through all the same steps above and more. I originally thought it was just opening one of the last pages I went to, but if I've "cleared" everything as per the way firefox has it set up, why would it have any history of what the last page was?

Asked by briandteel 4 days ago

Last reply by briandteel 3 days ago

about:config option to allow a redirect to the file:// protocol?

Sometime in the last few months, Firefox (Developer Edition) stopped allowing redirects and links to file://-protocol URLs. Is there a way to re-enable this for my perso… (read more)

Sometime in the last few months, Firefox (Developer Edition) stopped allowing redirects and links to file://-protocol URLs. Is there a way to re-enable this for my personal browser, e.g. via about:config or the like?

Thanks!

Asked by jfriedl 4 days ago

Cannot add secondary email

I added a secondary email to my account last September--or so I thought. My profile currently shows only the email I log in with. When I try to add a secondary email, I… (read more)

I added a secondary email to my account last September--or so I thought. My profile currently shows only the email I log in with. When I try to add a secondary email, I am told that another user has registered this email (same response for two different emails). Note that I regularly receive email from Mozilla at the secondary email address. Why isn't this showing up in my profile?

Asked by mainedruid 4 days ago