Why can’t I use Firefox sync with my Google or Apple ID?

Revision Information
  • Revision id: 265857
  • Created:
  • Creator: Abby
  • Comment: New article for 3rd party auth - reviewed by PM & Lucas
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: aparise
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: aparise
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Revision Content

You can use your Google or Apple ID to sign in to all Mozilla products and services with the exception of Firefox Sync. For security purposes, Firefox Sync requires a password to be set and associated with your Firefox account so that your Sync data can be encrypted. When you authenticate your Firefox account using Google or Apple, we don’t have access to or store your third-party authentication password, so we will not be able to encrypt your data.

You can still use your Google or Apple ID to sign in to your Firefox account, but you’ll need to set an additional password to use Firefox Sync. We’ll prompt you to set a password when you want to access Firefox Sync, if you don’t already have one set.

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