Support forum - Find support questions
Revision Information
- Revision id: 228063
- Created:
- Creator: Kiki
- Comment: minor edit to match result summary
- Reviewed: No
- Ready for localization: No
Revision Source
Revision Content
Here's how you can find support questions:
- Go to the question list and choose a specific product or go here to see questions from all products.
- Click on the Attention needed tab to make sure that you're replying to the highest priority questions.
- Select a question you want to answer from the list.
Pro tip: To help you stay updated with new support questions, you can install SUMO Live Helper add-ons.
Complete Forum Support Guidelines
Are you interested in supporting Firefox (and other Mozilla's products) users by answering support questions? Please follow these guidelines that will help explain how we do things:
- Mozilla Support rules and guidelines - Make sure to read the rules and guidelines first
- Support forum - Find questions — Learn how to find questions on the support forum (You're here!)
- Support forum - Find answers — Learn how to find answers to support questions
- Support forum - Post replies — Learn how to post replies to support questions
- Support forum - How to escalate — Learn how to escalate an issue
- Support forum - How to follow up — Learn how to follow up on an issue
- Support forum - Offtopic and duplicate questions - What to do with offtopic and duplicate questions?