How to remove the Babylon toolbar, home page and search engine

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  • Revision id: 33414
  • Created:
  • Creator: Michael Verdi
  • Comment: [Work in Progress] Created separate steps and screenshots for Win XP, 7, 8
  • Reviewed: No
  • Ready for localization: No
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Babylon translation software adds a toolbar and other add-ons to browsers. It also changes Firefox preferences such as your home page and search engine. These changes are done in a way that can be difficult to detect and reverse. This article explains how to fully remove Babylon and reset the Firefox options back to normal.

Note: This article only applies to Windows and Mac OS X. To see instructions, choose Windows or Mac OS X from the dropdown menu above.
Important: The steps in this article include using the Firefox reset which is available in the latest version of Firefox. We recommend that you download and install the latest Firefox from mozilla.org/firefox before continuing (see How to install Firefox on Windows for details)(see How to download and install Firefox on Mac for details).

1. Uninstall Babylon software

  1. Click the Start Menu and select Control Panel. The Control Panel window will open.
    Control Panel - WinXP
  2. In the Control Panel window click on Add or Remove Programs. The Add or Remove Programs window will open.
  3. From the list of currently installed programs, select Babylon.
  4. To begin the uninstall, click the Remove button to the right of Babylon.
    Remove Babylon - WinXP
  5. In the Babylon Uninstall Wizard that opens, click Uninstall and then follow the onscreen instructions.
    Uninstall Babylon
  6. Repeat these steps to remove any other Babylon related software you may have like, Babylon Toolbar, Browser Manager or Browser Protection.
  1. Click the Start Menu and select Control Panel. The Control Panel window will open.
    Control Panel - Win7
  2. In the Control Panel window click the Uninstall a program link under the Programs section.
    Uninstall a program - Win7
  3. From the list of currently installed programs, select Babylon.
  4. To begin the uninstall, click the Uninstall button at the top of the list.
    Remove Babylon - Win7
  5. In the Babylon Uninstall Wizard that opens, click Uninstall and then follow the onscreen instructions.
    Uninstall Babylon
  6. Repeat these steps to remove any other Babylon related software you may have like, Babylon Toolbar, Browser Manager or Browser Protection.
  1. From the Start Screen, click the Desktop tile. The Desktop view will open.
  2. From the Desktop, hover in the lower right-hand corner to access the Charms.
  3. Select Control Panel from the Charms menu. The Control Panel window will open.
  4. In the Control Panel window click the Uninstall a program link under the Programs section.
    Uninstall a program - Win7
  5. From the list of currently installed programs, select Babylon.
  6. To begin the uninstall, click the Uninstall button at the top of the list.
    Remove Babylon - Win7
  7. In the Babylon Uninstall Wizard that opens, click Uninstall and then follow the onscreen instructions.
    Uninstall Babylon
  8. Repeat these steps to remove any other Babylon related software you may have like, Babylon Toolbar, Browser Manager or Browser Protection.
  1. Click the Finder icon in the dock. Your home folder will open, (usually the name of your Mac user account). On the left side of the window, click the Applications folder to open it.
  2. Locate Babylon in the Applications folder and drag it to the Trash.
  3. Click and hold on the Trash icon and then select Empty Trash from the menu to delete Babylon.

The application is now uninstalled. So let's continue to remove its add-ons, changed preferences and other bundled programs.

2. Remove add-ons, fix your home page and search engine by resetting Firefox

While Reset Firefox preserves your personal data such as bookmarks, passwords, and history, it will restore everything else to its default settings.

  1. At the top of the Firefox window, click the Help menu and select Troubleshooting Information.
    Reset Firefox 1 - WinXP
  2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox 2 - WinXP
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open. That's it – you're done!
  1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
    (on Windows XP, click the Help menu at the top of the Firefox window) and select Troubleshooting Information.
    Troubleshooting info - win
  2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox - Win - 1
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open. That's it – you're done!
  1. On the menu bar, click the Help menu and select Troubleshooting Information.

    Troubleshooting info - mac
  2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox - Mac - 1
  3. To continue, click Reset Firefox in the confirmation sheet that slides down.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Done and Firefox will open. That's it – you're done!

Add-ons are now removed from Firefox.

3. Remove add-ons from your other browsers

If you're also using other browsers, you might want to reset them or remove the Babylon-related add-ons too. The following articles link to external support websites:

4. Reset changed preferences and remove bundled software by checking for malware

After completing the above steps, check your computer for malware in Windows Safe ModeWindows Safe Mode to reset changed preferences and remove bundled software. For a list of scanning programs, see How do I get rid of malware?.

4. Reset changed preferences