Meet the Team
Revision Information
- Revision id: 165345
- Created:
- Creator: guigs
- Comment: ++LINK TO [Attn Admin] How the community can reach an Admin and when you might want to
- Reviewed: No
- Ready for localization: No
Revision Source
Revision Content
Mozilla Support (SUMO)
Mozilla Support (SUpport.MOzilla.org) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.
For the full list of SUMO contributors click here!
Staff/Administrators
- Patrick McClard, Global Support Manager (IRC: pmcclard / email: pmcclard@mozilla.com)
Ask me about:
- Anything SUMO related. If I don’t know the answer I can point you in the direction of the person that does.
- Madalina Ana, SUMO Community Project Manager (IRC: madalina / email: mana@mozilla.com / send a PM)
Ask me about:
- Anything related to community programs or the SUMO platform
- Michał Dziewoński, L10n Community Manager (IRC: vesper / email: vesper@mozilla.com / send a PM)
Ask me about:
- Anything related to community management, its guidelines and their enforcement
- Anything related to localizing SUMO into your language
- Anything else related to L10n
- Joni Savage, Content Manager (IRC: jsavage / email: jsavage@mozilla.com)
Ask me about:
- Anything related to content (writing or changing articles, search, redirects and appearance)
- Getting permissions as an article reviewer
- Rachel McGuigan, SUMO Forum Community Manager (IRC: guigs / send a PM)
Ask me about:
- Forum support or anything support
- Firefox troubleshooting
- Social Support Program
- Opening a new AAQ for your community
- Roland Tanglao, Firefox for Android and iOS Support Lead (IRC: rolandtanglao / email: rtanglao@mozilla.com)
Ask me about:
- Anything Firefox for Android and iOS
- Anything about Focus/Klar for iOS
- Anything development related around the SUMO platform
What admin can help you with
For a full list of actions that can help with general users please see the following [[Attn Admin How the community can reach an Admin and when you might want to]]
SUMO Community
SUMO Community members are the global army of contributors behind SUMO's international presence and success. We rock the helpful web!
- For a list of article editors for the English Knowledge Base, click here. For a list of English Knowledge Base article reviewers, click here. Editors and reviewers who have contributed to the English Knowledge Base in the last 90 days are listed here.
- You can also see a list of editors and reviewers of the localized versions of the Knowledge Base in the last 90 days.
- For a list of Support Forum helpers, click here. Contributors to the Support Forum in the last 90 days are listed here.
- For a list of Support Forum moderators, click here.
- For a list of people involved in Accessibility, click here.
SUMO Localizers are members of the community who make SUMO available in many languages used around the world. We bring meaning to everyone!
- Find a list of all languages and meet the translators for your language here.
- You can also see the leading localizers for all the locales here (use the Select by Locale dropdown to choose a language).
If you don't see your language here and would like to start a translation, please contact Michał, he will help you get started.